I am a graduate with an Associate of Arts and Sciences from Everett Community College. I have over two years of experience in accounting and administrative roles, working with various clients and contractors in the Home Services industry. I have strong skills in organization, data entry, and scheduling, as well as proficiency in QuickBooks and Excel.In my most recent role as an Accounts Receivable Assistant at Greenforest Termite and Pest Control, I managed over 150 client accounts for which I processed and tracked both payments and invoices. I also generated and distributed service proposals, scheduling services upon approval. Lastly, I corresponded via email and phone with property management clients and service managers to coordinate and resolve any concerns and fulfill requests. In my less recent role as an Accounting Administrator at Same Day Water Heaters, LLC, I reviewed service documents and contracts, input subcontractor payroll, and coordinated scheduling of services based on location, availability, and skillset. I also trained and supported contractors to use the Home Depot app interface and troubleshooted any malfunctions. I am motivated to deliver quality service through ensuring customer satisfaction. I value teamwork, collaboration, and continuous learning. I can bring diverse perspectives and experiences to the team, as I have worked in different settings and roles, and have a background in accounting.
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Accounts Receivable Administrative AssistantGreenforest Termite And Pest Control Jul 2022 - Nov 2023Sunnyvale, Texas, United StatesManaged over 150 client accounts in quickbooks, tracking and receiving payments, maintained a spreadsheet of past due accounts, dispersed statements regularly and utilized collection protocols when necessaryGenerated service proposal documents in excel and dispersed to clients promptly, scheduled approved proposals and invoiced services provided in quickbooks verifying all information accurately matched proposal details Communicated with property management clients via phone and email to schedule requested services and collaborated with service managers when concerns arose to maintain utmost client satisfaction
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Accounting AdministratorSame Day Water Heaters, Llc Nov 2020 - Nov 2021Dallas, Texas, United StatesInput subcontractor payroll and parts deductions accurately into excel spreadsheets on a weekly basis adhering to deadlinesGenerated Month End Open Purchase Order Report and communicated with installers to fix errors, minimizing the amount of time spent on month end closing Reviewed service documents and contracts for completeness and errors Communicated with team members at call center to schedule installs Onboarded installers by introducing the app interface, explaining all documentation necessary for each install, and provided general and technical support in the field when requested -
Front Of House StaffMarbella Country Club Nov 2017 - Dec 2019Worked as a team to coordinate and execute banquet events and finalized reporting on event details including expenses, successes, and other pertinent information Welcomed and assisted guests in a friendly and professional manner, increasing customer loyalty and satisfaction Manage customer inquiries and concerns in a professional and courteous manner to create a satisfactory customer experience -
Busser/ Banquet ServerEl Niguel Country Club Feb 2018 - Aug 2018Laguna Niguel, California, United StatesFollowed direction and guidance in completely setting up banquet areas according to written guidelinesOrganized, stocked and maintained common areas always exceeding standardsProvided support to servers in order to provide a superior customer experience
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Sales Floor AssociateTarget Aug 2017 - Nov 2017San Clemente, CaAssisted customers with any inquiries to ensure a positive shopping experienceAttended to product display organization in order to maintain brand standardsUtilize problem solving skills and knowledge to quickly offer solutions to guest concernsManaged floor inventory, price labels, and advertisements, providing backup as cashier when needed to enhance the customer experience -
Parttime Sales AssociateAnn Inc (Ann Taylor | Loft | Lou & Grey) Sep 2016 - Mar 2017Help customers in the store to feel welcomed and comfortable. Assist customers in finding the clothing and accessories that best suit their needs. Keep product shelves and racks organized and maintain cleanliness of the store and stock room. Keep up to date with sales goals in relation to prior sales years. Cash handling, cashiering. -
Cast MemberRegal Entertainment Apr 2016 - Nov 2016Everett, WaMaintain theater cleanliness. Help guests with concerns and provide them with the best experience possible. Box office and concession sales. Up-selling guests through creative techniques and providing a swift sales experience. Communicate and collaborate as a team to get tasks done efficiently.
Monique B Education Details
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Liberal Arts And Sciences, General Studies And Humanities -
Engineering
Frequently Asked Questions about Monique B
What is Monique B's role at the current company?
Monique B's current role is Detail-oriented and highly organized accounting admin aiming to leverage my experience and skills to produce accurate financial reporting, streamline processes, and support a prospective company's growth objectives.
What schools did Monique B attend?
Monique B attended Everett Community College, University Of Washington, Everett Community College.
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