Monique Brumfield Email and Phone Number

As the leader of the management team, I have the ultimate responsibility over the operations and performance of a multi-million dollar store. My organization is driven through effective talent management: talent acquisition, talent retention, and talent development. We strive to have the top talent; this drives every team metric and provides the top service to our customers. Talent Management• Manage headcount budget to corporate standards and manage payroll spend monthly, quarterly, and annually• Edit templated job descriptions to match needs at the store level and posts jobs for open roles• Review resumes/applications, screen/interview candidates for various store level positions, and hire employees from the offer stage to onboarding new hires into the company• Interview, onboard and train new store directors and mid-level managers over a 3 month period to prepare them to serve in stores throughout a multi-state region. Business Operations• Coordinate merchandise placement, sales promotion activities and pricing of merchandise • Review and audit operational processes, reports and records to ensure adherence to Company policies and procedures, monitor store profitability, and manage payroll budgets• Ensure the CSLM and receiving team are reviewing paperwork pertaining to receiving, transfers, debits/damages, returns-to-vendor (RTV's), and charge-backs to headquarters in order to ensure accuracy of inventoryEmployee Relations• Manage the performance of employees using established Company policies and standards including but not limited to those outlined in the company’s Core Values, the Associate Handbook as well as merchandising and operational SOP’s.• Provide leadership and guidance to the management team in solving problems that affect the store's service, efficiency, and productivity• Actively address any associate relations issues and ensure all Human Resources and employment policies are being followed within the store

Responsible for all phases of the stores’ operations. Managed and controlled the operations of the store to ensure that company standards and expectations are consistently met. Executed business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service. Recruited, trained and developed Associates. Managed the operations of the stockroom to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and maintains tight control of all merchandise in stock areas.• Recruited, hired, trained and developed Assistant Managers and non-exempt Associates through selection, training and motivation, strived to reduce store turnover. Utilized and promoted all retention tools including incentives programs, recognition opportunities, contests and training.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Controlled payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.• Analyzed monthly store reports to evaluate controllable expenses and overall store performance.• Addressed any variance to company standards with appropriate action plan, partnering with the District Manager as needed.• Monitored inventory shortage programs in store and monitors programs to ensure compliance. Understood company and store inventory results and goals.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.

Responsible for Raw, WIP, finished goods inventory accuracy and storage that requires coordination with various functions such as purchasing, warehousing, manufacturing and outsourcing. Consistently applied company Policies, Procedures, & Guidelines, established and communicated related goals / objectives, established expense controls (checkbook), selection of key personnel, and assisted in the development of manufacturing systems to support the entire value stream. Coordinated a cross-functional effort to meet customer delivery expectations by utilizing various systems to control product from receiving thru shipping. Possessed ability to create an environment that was safety oriented and teamwork driven to ensure a stable work force. • Supervised receiving, warehousing and shipping personnel.• Supervised and maintain overall housekeeping of the warehouse(s), shipping and receiving areas.• Coordinated with production/customer service/outsourcing team to support customer shipments.• Communicated with Customer Service Team & Materials Manager to meet and exceed customers’ expectations for on time deliver.• Warehouse optimization and Inventory Analysis• Created and implemented DC order fulfillment systems from small orders to working with big box customers.• Maintained open communications and relationships with outside warehousing facilities for product storage and coordination of delivery to meet production or shipment demands.• Managed the entire traffic function, including: receiving, shipping, invoicing, ASN’s, labeling, common carriers, UPS/Fed.Ex., customer shipping specifications, bills of lading, routing, freight rates, bar coding, stock locator system, exporting and I.S.O. / TS-16949 requirements.• Managed and controlled inventory entering and leaving building for accuracy.

Responsible for assisting with the development and implementation of the union’s legislative agenda. Possess good writing skills and knowledge of the legislative process as well as computer literacy, including but not limited to Microsoft Office™ software.• Assisted in preparing materials for the union’s legislative program.• Assisted in the preparation of department presentations.• Assisted coordination of legislative advocacy events by maintaining the guest list, sending invitations, and monitoring responses.• Assisted coordination of various legislative meetings and receptions.• Assisted in the coordination of Advocacy Days and regional outreach events.• Maintained current database on legislators and their offices.• Updated both paper and computer files.• Updated legislative database (Microsoft Access™) to generate queries and reports as requested.• Data entry and analysis as directed by the Coordinator of Legislation and statewide officers.• Performed other duties as assigned.• Provided assistance to the Department of Administration as needed.• Collaborated with the Director of the Meetings and Travel Department and other administrative staff/officers in planning of meetings/events.• Provided receptionist/switchboard coverage on a rotating basis.Performed other duties as assigned and provides services as required to further the mission of UUP.