Senior Editor, Technical Communications Department
Eisi/Zywave
• Editing online and printed content, improving quality by reducing errors and inconsistencies• Producing professional client newsletters and internal newsletters, ensuring on-time client deliverables• Researching and writing detailed software release notes• Leading a long-term initiative to improve the quality, clarity, and consistency of written content in client-facing reports and graphs• Editing a variety of training and learning materials including video scripts• Researching style issues and writing standards for long-term solutions• Maintaining consistent style standards and a comprehensive in-house style guide• Contributing new content and coordinating timely updates to existing content, including newsletters and internal procedures, for the employee intranet site• Organizing regular team meetings, helping to train and mentor new employees, and presenting internal workshops on a number of different topics, contributing to overall team effectiveness• Providing advice and support for the recording of audio scripts, and voicing the scripts during the recording process on occasion