Monique Durhack Email & Phone Number

Winnipeg, Mb, Ca

Human Resource Generalist with a wide knowledge of human resource functions. Assists in talent acquisition and recruitment processes. Conducts employee on-boarding and helps plan training & development. Acts as point of contact for business units including unionized and salaried employees’. Provides assistance on queries surrounding human resource related topics, policies and Labour Relations. • Preforms recruitment process by identifying and interviewing candidates, conducting reference checks, background checks and issuing employment contracts. Staffing needs include selection of both hourly (unionized) and salary associates. • Investigates employee complaints for both unionized and salary staff. Work closely with management and supervisors on disciplinary measures, policy implementation, enforcement and labour relations. • Oversee’s, trains and supervisors team of three within the business unit sector of the Human Resources Department. • Manage departments employee database and prepare reports including producing and submitting of reports on general human resource activity. • Deep understanding of Labor Law and employment equity regulations. • Organize’s and executes training & development initiatives for up to 600+ employees. As well as plan and conduct new employee orientations focusing on training and fostering a positive attitude towards company policy, culture and benefits. • Provide support to employees in various human resource related topics such as leaves and compensation and resolve any issues that may arise. • Work comfortably under pressure and have the ability to meet tight deadlines. Within this role strong organizational and conflict management skills are utilized daily.

East Selkirk, Manitoba

Independently preformed payroll management and benefits administration for 100+ municipal associates. Municipal departments included Public Works, Administrative Office & Council, Local Fire Departments, summer and Green Team Employees. • Gather and process payroll for unionized and salary staff members including calculating stand-by incentives. • Calculate the correct amount incorporating overtime, deductions, bonuses as well as processing council payments and indemnities. • Keep track of hourly rates as directed by the Collective Agreement, salary wage increase implementations, employee sundry accounts and filing of new hire information. • Address issues and questions regarding payroll from employees and management. • Diligently administered group health, dental and short-term disability coverage. • Ensured compliance with applicable statutes and industry practices, writing and updating policies and procedures. • Processed year-end reconciliations and regulatory compliance including administering T4’s, pension and life insurance calculations and reporting though the Municipal Employees Benefit Program. • Regularly complied and distributed statistical reports, statements and summaries related to pay and benefits accounts to upper management and council.

Responsible for the municipalities accounts payable department for the first year of employment. Managed vendor payments, processing and maintenance for internal departments including Office Administration & Council, Public Works and external departments including local Fire Departments and the Municipal Heritage & Tourism Department. Tax receptionist duties included maintaining resident tax accounts, working with outside board members on property assessment disputes and processing supplementary tax bills based on increased/decreased property assessments. • Operation of accounts payable department included maintaining insurance records and payment. • Handling AP vendor payments, recording and maintaining purchase orders. • Tracking and processing credit card expenditures and discrepancies. • Calculating and remittance of GST payments. • Administered the Education Property Tax credit on residential property taxes. • Worked with mortgage interest companies. • Worked with Grant in Lieu accounts for the Province of Manitoba, Canada Post and Her Majesty Canada.

This position was a delightful experience encompassing our music and arts organizations within Winnipeg. Vast amount of the work included conversing and scheduling with instructors of the Manitoba Conservatory as well as the Winnipeg Symphony Orchestra. Position allowed for flexibility in hours in order to concentrate on full-time University enrolment. • Preformed administrative tasks such as processing registration payments, preparing registration acceptance & instructor scheduling, creating distribution spreadsheets and issuing tax deductible receipts. • Customer service tasks included managing customer inquires and complaints, providing information about music education and enrolment. • Sales activities included selling tickets for the Winnipeg Symphony Orchestra as well as promoting new programs and summer day camps. • Opening and closing of studios. Completed set up for in house concerts and summer camp programs.

• Administrative duties included answering incoming phone calls, responding to customer voice mails and e-mails, creating sales reports, typing and distributing sales memos, creating purchase orders and database entry. • Received product orders via email, fax, in-bound calls and by contacting clientele. • Watched cold storage product availability and ordered product based on customer requirements. • Answered to customer inquiries and grievances.

Bachelor Of Business Administration, Human Resources Management And Services

4 Year Bachelor of Business Administration

Municipal Government

Course credentials in Municipal Government: Accounting, Human Resources, Administration & Leadership

Education record

Graduated with honors in the Business Program