Monique Flora Email & Phone Number

• Managed project management documentation throughout the second phase of an employer engagement framework project by analyzing schedule, quality, risk, people and other aspects of project performance.
• Created a department project plan that contained information on all ongoing projects by each team in the Work-Integrated Experiential Learning Services department.
• Worked with co-op staff to support students enrolled in co-op prep and/or co-op work term courses, including marking course materials such as resumes, cover letters and projects related to interviews and job searches.

Oakville, Ontario, Canada

• Welcomed and assessed client needs, answered inquiries, and guided the client to the necessary staff member.
• Managed the dealership's telephone and email communications by providing helpful information to clients, taking detailed messages, and directing calls.
• Managed various administrative duties such as stocking-in vehicles, licensing vehicles, vehicle paperwork, and monitoring inventory daily.

Oakville, Ontario, Canada

• Maintained campus grounds and landscaping with a team of 5.
• Performed maintenance duties for assigned buildings, outdoor campus, and related facilities daily.
• Set up events and assisted with tasks where needed throughout the campus.

Oakville, Ontario, Canada

• Managed point-of-sale transactions accurately and efficiently with customers.
• Managed daily upkeep of the department and inventory while maintaining and preparing creative floral and product displays to enhance daily sales.
• Demonstrated leadership in one-on-one training sessions with 3 new employees.
• Engaged in helpful conversation with clients while completing transactions and providing gift-wrapping when required.

Oakville, Ontario, Canada

• Prepared invoices for monthly billing with attention to detail and invoiced to clients in a timely manner.
• Produced marketing materials for promotional materials including logos, brochures, and e-mailers; facilitated company-wide upgrade of these materials.
• Arranged and scheduled client appointments while providing outstanding customer service.
• Maintained file management system, pre-assembling files, reducing project time and increasing client satisfaction.

Bachelor Of Arts - Ba, Urban Development

Postgraduate Certificate, Project Management, 3.79 Gpa