Monique Koenig Email and Phone Number

I have over twenty years of customer service experience, giving me strong people skills with incredible phone skills. I can keep detailed financial and data records. I have over ten years of management and quality assessment experience. I am trustworthy and reliable with great time-management skills. I carry a positive, can-do attitude. I am self-motivated and an exceptional team player and leader. I am determined, hardworking, and flexible. I am comfortable in a fast-paced environment and can excel in a quite self-reliant area too. I persevere during hard times and like to challenge myself in order to obtain new skills and abilities. I have found one needs to push themselves out of their comfort zone to achieve greatness. I am capable of de-escalation with agitated customers and I have the knowledge that they need to be heard and then helped. Lastly, I am highly motivated and confident in my ability to work independently from home.