Monique Mitchell Email & Phone Number

• Directed the campus public relations department to create and optimize new marketing and revitalization campaigns that communicate the vision, mission and programs of the college including print and social media.
• Strengthened effective working relationships with local and municipal government officials and media representatives by responding promptly to information queries from media and the general public.
• Led the successful launch of special projects for new campus president including:o Bi-Lateral Articulation Agreement ceremonyo New Night and Weekend College initiativeo New Pastoral Alliance to assist college with.

• Led the Library modernization program including project management of vendors, furnishings, shelving selection and installation to create a contemporary environment that facilitated instruction through the use of open.
• Spearheaded and executed significant collections management program to evaluate, weed and curate collection that led to the deselection of over 5,000 titles due to age, damage, educational program changes and created.
• Developed Online Library and Information Literacy Modules for English and Academic College Success courses.
• Coordinated the implementation of LibGuides to develop online guides for patrons to access open education curriculum specific library resources, databases, and services.
• Provided library services to patrons including utilizing online search databases, locating resources, checking out materials and facilitating patron’s research and evaluated services to ensure customer satisfaction.
• Developed and managed the library webpage to provide virtual access to library resources and information.

• Led a team of 5 department staff members to provide the selection, cataloging, maintenance and expansion of reference, research tools and electronic services to benefit library patrons.
• Coordinated collection development including selecting, cataloging and evaluating resources to support curriculum programs.
• Developed procedures and processes to support the overall management of the library and distance learning programs.
• Oversaw the library systems to ensure the integrity and maintenance of the Sirsi Workflows system and cataloging data.

• Achieved successful client services delivery for all library functions and audiovisual services including collection management, education of users on open educational and open content resources.
• Managed the cataloging of materials and equipment.
• Assisted with the preparation and administration of the departmental budget and the control of expenditures. Supervised and evaluated personnel within department.
• Prepared and evaluated reports to the Director.

Phoenix, AZ, US

• Provided high quality educational services to diverse motivated learners in adult degree programs. Developed courses in Blackboard, including study guides, mid-term and final exams.Utilized adult learning to.
• Foundations of General Education
• Professional Success

• Provided leadership and supervision for 5 staff members to provide distance learning, library functions, open education resource planning and course scheduling for campus.
• Liaison between Dean’s Office, Division Chairs and faculty to facilitate development and execution of organizational goals.
• Completed data analysis and statistical reporting to advise President on facility space, technology and budgetary needs.
• Taught courses including College Student Success and Introduction to College Reading.

Raleigh, NC, US

• Shaw University Center for Alternative Programs in Education (CAPE), 2001 - 2010
• Introduction to Computers
• Basic Instructional Technology
• Web Design

• Managed an automated library with a collection of 11,000 print and non-print materials serving a population of over 1000 students and 69 faculty member including budget administration and staff supervision.
• Provided library patrons access to current technologies to facilitate curriculum and learning needs.
• Organized reading programs and served as a member of County Technology Committee.

Ed.S, Educational Leadership And Administration

Master'S Of Library Science, Library Science

Secondary Education, Certification

Bachelor Of Arts (B.A.), English