Monique Wallace

Monique Wallace Email and Phone Number

Founding Director @ NextChapter Property Transitions
Kitchener, ON, CA
Monique Wallace's Location
Kitchener, Ontario, Canada, Canada
Monique Wallace's Contact Details

Monique Wallace personal email

About Monique Wallace

I’m the founder of company yet to be named that specializes in acquiring, managing, and innovating residential property management companies. Our vision is to become an acknowledged leader in our industry. We’re achieving this by acquiring well-established property management firms and driving organic growth through cutting-edge technology.I’ve always been thrilled by the idea of taking risks and looking beyond the present. However, turning the idea into reality requires more than just belief; it needs incredible people who share the vision and have the skills to make it happen. That’s why we’re currently putting together a world-class board of directors. These individuals are not only leaders in our industry but also bring extensive experience in M&A and the operational aspects of property management business. Together, we’re set to revolutionize this industry.

Monique Wallace's Current Company Details
NextChapter Property Transitions

Nextchapter Property Transitions

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Founding Director
Kitchener, ON, CA
Website:
shoppersdrugmart.ca
Employees:
19270
Monique Wallace Work Experience Details
  • Nextchapter Property Transitions
    Founding Director
    Nextchapter Property Transitions
    Kitchener, On, Ca
  • Shoppers Drug Mart
    Customer Service Manager
    Shoppers Drug Mart Mar 2022 - Present
    Kitchener, Ontario, Canada
    • Goes above and beyond to provide exceptional customer service• Handles customer issues following our company guidelines• Encourages each customer to take the CSI survey after each store visit
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  • Rogers Communications
    Customer Escalation Manager
    Rogers Communications Jul 2009 - Nov 2021
    Kitchener, Canada Area
    • Helped clients feel confident in choosing Rogers for their products and services • After resolving their issue, I asked questions to better understand what services the client would benefit from moving forward with Rogers services• Worked closely with Customer Care, Technical Support, and Customer Relations departments to find fast and easy solutions for Rogers clients
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  • Rogers Communications
    Customer Service Consultant
    Rogers Communications Feb 2007 - Feb 2009
    Kitchener, Canada Area
    •Answered sale phone calls providing customers with information about products and services available for purchase on their accounts•Collaborated with different departments to effectively help address all concerns a Rogers customer needed addressed •Met monthly sales targets•Helped and worked with my colleagues as part of a team in a dynamic call center environment.
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Monique Wallace Skills

Customer Service Listener Call Centers Leadership Telecommunications Social Media Technical Support Microsoft Office Sales Customer Satisfaction Customer Retention Customer Support

Monique Wallace Education Details

Frequently Asked Questions about Monique Wallace

What company does Monique Wallace work for?

Monique Wallace works for Nextchapter Property Transitions

What is Monique Wallace's role at the current company?

Monique Wallace's current role is Founding Director.

What is Monique Wallace's email address?

Monique Wallace's email address is mo****@****ail.com

What schools did Monique Wallace attend?

Monique Wallace attended Wilfrid Laurier University.

What are some of Monique Wallace's interests?

Monique Wallace has interest in New Technologies, Music, Exceptional Customer Service.

What skills is Monique Wallace known for?

Monique Wallace has skills like Customer Service, Listener, Call Centers, Leadership, Telecommunications, Social Media, Technical Support, Microsoft Office, Sales, Customer Satisfaction, Customer Retention, Customer Support.

Who are Monique Wallace's colleagues?

Monique Wallace's colleagues are Elissa Kirakossian, Bradley Smither, Ibrahim Hassan, Isha T., Ken Chau, William Campbell, Pam Chanprasith.

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