Monique Ward Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

• Utilising software such as TeamBinder, InEight Document, Aconex and Microsoft SharePoint to send, receive, update and return items such as design packages, management plans, general project documentation and internal, client and contractor review comments• Ensuring engineers, contractors and project managers submit review comments, comment responses, documentation and design packages in the correct format following contractual requirements and internal quality standards• Providing… Show more • Utilising software such as TeamBinder, InEight Document, Aconex and Microsoft SharePoint to send, receive, update and return items such as design packages, management plans, general project documentation and internal, client and contractor review comments• Ensuring engineers, contractors and project managers submit review comments, comment responses, documentation and design packages in the correct format following contractual requirements and internal quality standards• Providing software and basic technical troubleshooting assistance to engineers, project managers and other team members with document management systems• Contributed to establishing an internal documentation management system using InEight Document by collaborating with team leaders and negotiating with the software’s moderators to gain a customised interface and comment sheet Excel plugin to suit V/Line specific needs • Worked on high value complex projects such as Bendigo to Echuca Line Upgrade Signalling and Track Phase Two and provided solutions for sorting, categorising and processing documentation, comments and design packages according to clients’ needs• Assisted with creating a new process for confidential as-built design packages to be uploaded into the internal document management system Show less

Melbourne, Australia

• Utilised software such as TeamBinder, SharePoint and SAP Document Management System to receive, send and update items such as wind turbine documentation and internal, client and contractor review comments• Contributed to establishing and maintaining document control processes on the Cherry Tree Windfarm Project including ensuring the correct procedures, document numbering and comment processing methods were followed• Liaising and negotiating with Principal Client/Owner Engineering… Show more • Utilised software such as TeamBinder, SharePoint and SAP Document Management System to receive, send and update items such as wind turbine documentation and internal, client and contractor review comments• Contributed to establishing and maintaining document control processes on the Cherry Tree Windfarm Project including ensuring the correct procedures, document numbering and comment processing methods were followed• Liaising and negotiating with Principal Client/Owner Engineering firms, internal stakeholders and Balance of Plant contractors to ensure the sending and receiving of documentation and review comments adhered to contractual requirements• Ensured all files were stored and audited in the correct location in the exact coded order for engineer and stakeholder access• Contributed to the formatting, updating and storage of internal company documentation and templates for the quality, health safety and environment teams to be used across multiple local projects• Provided administrative support to the project leaders and the company document control team with ideas and methods of using the document management system and assisting with any possible formatting or process errors• Prepared instructional materials and trained client and contractor staff on the usage of document management and formal correspondence software Show less

Melbourne, Australia

• Utilising document management software such as Aconex, ProjectWise, SharePoint and TeamBinder to receive, maintain and update drawings, reports and other documentation• Contributing to establishing and maintaining processes for document control administration, including dissemination of design and management processes such as document numbering• Actively liaising and communicating with clients, key stakeholders, consultants and project personnel to ensure the most up to date… Show more • Utilising document management software such as Aconex, ProjectWise, SharePoint and TeamBinder to receive, maintain and update drawings, reports and other documentation• Contributing to establishing and maintaining processes for document control administration, including dissemination of design and management processes such as document numbering• Actively liaising and communicating with clients, key stakeholders, consultants and project personnel to ensure the most up to date documentation is being used for construction• Ensuring all files are stored and audited in the correct location in the exact numbered and coded order• Contributing to the writing of work instructions, management plans and technical documents• Ensuring tasks and documents comply with projects’ policies, objectives and statutory requirements• Providing administrative support and assistance to the project team with document management systems and quality assurance processes• Contributing to quality team processes such as redlining and preparing drawings and documents for certification and the completions team. Show less

Melbourne, Australia

Responsibilities• Producing clear and concise translations for a variety of stakeholders in Japan and Australia covering small to mid-market clients• Proof-reading and editing a variety of texts from non-native English speakers throughout Asia • Managing client expectations and scheduling commitments • Maintaining communication with clients regarding projects in a timely mannerOutcomes• Completed vast majority of projects on time or ahead of schedule• Gained… Show more Responsibilities• Producing clear and concise translations for a variety of stakeholders in Japan and Australia covering small to mid-market clients• Proof-reading and editing a variety of texts from non-native English speakers throughout Asia • Managing client expectations and scheduling commitments • Maintaining communication with clients regarding projects in a timely mannerOutcomes• Completed vast majority of projects on time or ahead of schedule• Gained referrals for new business from existing clients• Proof-read texts were more concise, grammatically correct and suitable for clients to use in a public and business setting than the originals• Gained more extensive knowledge in science and business terminology in Japanese and English Show less

Melbourne, Australia

Melbourne, Australia

Responsibilities• Performing data entry and removal using Transport Integrated Management software• Maintaining computer systems by installing and removing software and troubleshooting issues• Writing technical documentation for staff members to use software, printers and other devicesOutcomes• Successfully connected bus drivers’ payment machine details to online Myki ticketing system • Added and removed details in human resources software for entry and exit card… Show more Responsibilities• Performing data entry and removal using Transport Integrated Management software• Maintaining computer systems by installing and removing software and troubleshooting issues• Writing technical documentation for staff members to use software, printers and other devicesOutcomes• Successfully connected bus drivers’ payment machine details to online Myki ticketing system • Added and removed details in human resources software for entry and exit card user privileges• Wrote simple user-friendly instructions for staff members, outlining the operation of card printers and software such as SaaS remote display Show less

Epping

Responsibilities• Maintaining store presentation and merchandising• Providing friendly and helpful customer service to build customer relationships• Handling cash and processing purchases on the registerOutcomes• Contributed to the high rate of opening week sales by using knowledge and expertise to give customers quality advice on products• Gained knowledge of retail store and staff structure along with additional sales and customer services skills• Contributed… Show more Responsibilities• Maintaining store presentation and merchandising• Providing friendly and helpful customer service to build customer relationships• Handling cash and processing purchases on the registerOutcomes• Contributed to the high rate of opening week sales by using knowledge and expertise to give customers quality advice on products• Gained knowledge of retail store and staff structure along with additional sales and customer services skills• Contributed to positive store reputation by greeting customers in a non-intrusive manner and having engaging conversations in regards to certain specialty products Show less

Responsibilities• Produced over 20 storyboards with 5 or more sequences for interactive digital content for Chinese students learning English• Created imaginative and innovative scenarios for teaching English grammar and vocabulary • Contributed many ideas and points for curriculum and lessonsOutcomes• Previews and prototypes used to demonstrate our content to potential investors• Gained sound knowledge on the needs of parents, teachers and students in… Show more Responsibilities• Produced over 20 storyboards with 5 or more sequences for interactive digital content for Chinese students learning English• Created imaginative and innovative scenarios for teaching English grammar and vocabulary • Contributed many ideas and points for curriculum and lessonsOutcomes• Previews and prototypes used to demonstrate our content to potential investors• Gained sound knowledge on the needs of parents, teachers and students in China• Reinforced linguistic knowledge of English Show less

Melbourne, Australia

Translated various articles from Gogo Melbourne for the newspaper Japan in Melbourne

South Melbourne

Responsibilities:• Utilised computer assisted translation tools with technical expertise • Accepted and completed translation assignments in the correct manner with few errors• Formatted and edited translated documents to enable visual presentation in a professional manner; utilising verbal and written skills and also using attention to detail to correct any errors• Formatted translated documents in a professional manner to resemble source texts from a variety of different text… Show more Responsibilities:• Utilised computer assisted translation tools with technical expertise • Accepted and completed translation assignments in the correct manner with few errors• Formatted and edited translated documents to enable visual presentation in a professional manner; utilising verbal and written skills and also using attention to detail to correct any errors• Formatted translated documents in a professional manner to resemble source texts from a variety of different text typesOutcomes:• Consolidated basic office administration skills: in particular answering telephone calls on multi-line systems• Acquired the appropriate knowledge in reviewing other translators' work and developed stronger critical thinking and analysis skills.• Gained an understanding of the process of how a group project is conducted with a large translation or set of translations Show less

Contributions:• Subjects Taught: Year 5-9 Maths, Year 4-6 English• Engaged with clients from varying backgrounds and age groups including: three children one-on-one, two of primary school age and one of secondary school age, two of whom had special needs• Engaged children with innovative methods to relate certain aspects of school curriculum to the child’s individual interestsAchievements:• Established positive relationships with the students and their… Show more Contributions:• Subjects Taught: Year 5-9 Maths, Year 4-6 English• Engaged with clients from varying backgrounds and age groups including: three children one-on-one, two of primary school age and one of secondary school age, two of whom had special needs• Engaged children with innovative methods to relate certain aspects of school curriculum to the child’s individual interestsAchievements:• Established positive relationships with the students and their parents• Assisted in children’s learning techniques which resulted in improved grades at school• Maintained discipline when behavioural issues arose Show less

Master Of Interpreting And Translation (Translation Only-Stream), Japanese To English Translation

Activities and Societies: Golden Key International Honours Society Monash Chapter Committee

Bachelor Of Arts With Honours, Japanese And Linguistics

Activities and Societies: Golden Key International Honours Society Member as of 2010 Attended the La Trobe University/Monash University.