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Monique Silva Email & Phone Number
Continuous Improvement Senior Analyst
at
99
1 work email found
@99app.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Continuous Improvement Senior Analyst
Location
São Paulo, Brazil
Company size
Who is Monique Silva? Overview
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Quick answer
Monique Silva is listed as Continuous Improvement Senior Analyst at 99, a with 7774 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at 99app.com and a matched LinkedIn profile for Monique Silva.
Monique Silva previously worked as Analista de Políticas e Melhoria Contínua Sênior at 99 and Analista de Processos Sênior at 99. Monique Silva holds Bacharelado, Marketing from Universidade Anhembi Morumbi.
Company email context
Email format at 99
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{first}.{last}@99app.com
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AeroLeads found 1 current-domain work email signal for Monique Silva. Compare company email patterns before reaching out.
Profile bio
About Monique Silva
Graduado em Marketing pela Universidade Anhembi Morumbi, com certificações em Yellow Belt e Líder COPC em Melhores Práticas para Gestão de Operações Terceirizadas. Atualmente, estou atuando como Analista Sênior de Políticas e Melhoria Contínua na 99.
Listed skills include Marketing, Seo, Microsoft Excel, and Social Crm.
Current workplace
Monique Silva's current company
Company context helps verify the profile and gives searchers a useful next step.
99
8 roles
Monique Silva work experience
A career timeline built from the work history available for this profile.
Analista De Políticas E Melhoria Contínua Sênior
Current
Apr 2024 - Present
Analista De Processos Sênior
. Mapeamento do fluxo de processos de negócios (de ponta a ponta). Definir processos, métodos de monitoramento e melhoria contínua. Gerar recomendações de planos de ação e monitorar sua execução. Definir processos e governança com as equipes de serviço. Definir a governança com líderes de outras áreas da empresa. Liderar fóruns de oportunidades e de aprimoramento da experiência do cliente. Liderar projetos estratégicos na área de relacionamento e experiência do cliente. Liderar projetos multifuncionais. Auxiliar no desenvolvimento técnico da equipe
Dec 2021 - Apr 2024
Analista De Processos
. Mapear a jornada do cliente. Mapear o fluxo do processo de atendimento ao cliente. Monitorar as métricas da experiência do cliente e realizar análises direcionadas em busca de oportunidades de melhoria. Estabelecer conexões com as equipes de atendimento para entender e apoiar suas necessidades. Gerar recomendações de planos de ação e monitorar sua execução. Promover fóruns de oportunidades e melhorar a experiência do cliente. Liderar projetos na área de relacionamento e experiência do cliente.
Jul 2020 - Dec 2021
Analista De Antifraude Em Relacionamento E Experiência Do Cliente
Responsável pelo atendimento aos passageiros e motoristas sobre prevenção de fraudes pelo canal de e-mail.
Aug 2019 - Jul 2020
Analista De Relacionamento E Experiência Do Cliente
Responsável por garantir a melhor experiência do usuário por meio do atendimento ao cliente por telefone e e-mail. Além de gerar insights e feedback para outras áreas da empresa.
Aug 2018 - Aug 2019
Estagiário De Atendimento Ao Cliente
Responsável pela interação nas redes sociais das marcas: GuiaBolso e Just, através da ferramenta Buzzmonitor.
Feb 2018 - Aug 2018
Aug 2017 - Jan 2018
Team & coworkers
Colleagues at 99
Other employees you can reach at 99app.com. View company contacts for 7774 employees →
TT
Tiger Tiger
Colleague at 99Ahmedabad, Gujarat, India
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GO
Gabriel Oliveira
Colleague at 99Curitiba, Paraná, Brazil
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TM
Thiago Moreira
Colleague at 99São Paulo, Brazil
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JS
Jaqueline Santos
Colleague at 99São Paulo, Brazil
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GC
Germano Carvalho
Colleague at 99São Paulo, Brazil
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JK
Jose Kerble Silva
Colleague at 99Guarulhos, São Paulo, Brazil
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MS
Marcio Santos Ferreira
Colleague at 99São Gonçalo, Rio De Janeiro, Brazil
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RK
Rajpeed Kalita
Colleague at 99Washim, India
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ES
Ericlys Silva Matos
Colleague at 99São Luís, Maranhão, Brazil
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VS
Valmir Souza
Colleague at 99Itapetininga, São Paulo, Brazil
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Tiger Tiger
Colleague at 99Ahmedabad, Gujarat, India
View →
GO
Gabriel Oliveira
Colleague at 99Curitiba, Paraná, Brazil
View →
TM
Thiago Moreira
Colleague at 99São Paulo, Brazil
View →
JS
Jaqueline Santos
Colleague at 99São Paulo, Brazil
View →
GC
Germano Carvalho
Colleague at 99São Paulo, Brazil
View →
JK
Jose Kerble Silva
Colleague at 99Guarulhos, São Paulo, Brazil
View →
MS
Marcio Santos Ferreira
Colleague at 99São Gonçalo, Rio De Janeiro, Brazil
View →
RK
Rajpeed Kalita
Colleague at 99Washim, India
View →
ES
Ericlys Silva Matos
Colleague at 99São Luís, Maranhão, Brazil
View →
VS
Valmir Souza
Colleague at 99Itapetininga, São Paulo, Brazil
View →
1 education record
Monique Silva education
FAQ
Frequently asked questions about Monique Silva
Quick answers generated from the profile data available on this page.
What company does Monique Silva work for?
Monique Silva works for 99.
What is Monique Silva's role at 99?
Monique Silva is listed as Continuous Improvement Senior Analyst at 99.
What is Monique Silva's email address?
AeroLeads has found 1 work email signal at @99app.com for Monique Silva at 99.
Where is Monique Silva based?
Monique Silva is based in São Paulo, Brazil while working with 99.
What companies has Monique Silva worked for?
Monique Silva has worked for 99, Elife, and Inaweb Digital.
Who are Monique Silva's colleagues at 99?
Monique Silva's colleagues at 99 include Tiger Tiger, Gabriel Oliveira, Thiago Moreira, Jaqueline Santos, and Germano Carvalho.
How can I contact Monique Silva?
You can use AeroLeads to view verified contact signals for Monique Silva at 99, including work email, phone, and LinkedIn data when available.
What schools did Monique Silva attend?
Monique Silva holds Bacharelado, Marketing from Universidade Anhembi Morumbi.
What skills is Monique Silva known for?
Monique Silva is listed with skills including Marketing, Seo, Microsoft Excel, and Social Crm.
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