Senior-level strategist and product delivery leader who has significant depth in the design, build and management of real-time healthcare data and technology solutions and product management. Responsible for maximizing operational performance of and providing overall leadership to the Clinical Product Management and Business Solutions teams driving Aveanna's Corporate Vision into a clear strategy with actionable collaboration.

Recruited by Hunter Technical Resources, a leading IT staffing/consulting firm to provide project and program management over complex system integration projects for Aveanna Healthcare. Aveanna Healthcare is the nation's largest and preeminent provider of pediatric home care. Aveanna has 180 locations in 23 states, with 26,000 caregivers currently serving over 40,000 patients. Managing cross-functional project teams of business systems analysts, developers, project coordinators, and subject matter experts. • Strategic consultation and planning for high-profile projects aligning business goals with integrated technology allowing for enhanced process/performance improvement and organizational synergies for Payroll, HRIS, Revenue Cycle Management and Compliance, and Electronic Medical Records • Expertise in large-scale initiatives planning and executing the transition of programs to new platforms and the merger of disparate systems from the acquired companies (PSA Healthcare and Epic Health Services)• Drive system assessments and data analysis/review of various products including ADP, Workday, and HealthTrust (EMR solution)• Utilize financial, business, and technical expertise to communicate effectively with various levels of leadership within the organization including manager, directors and c-suite leaders• Analysis of project management methodologies to lead the transition from waterfall to agile project management

Led successful team of 3 Project Managers and 12+ Implementation Consultants consulting on Affordable Care Act (ACA) Compliance in ADP’s Health Care Reform division. Our team focused on the Employer Mandate of the ACA regulation and implemented a comprehensive human capital management tool incorporating Workforce Planning, Healthcare Eligibility and Affordability, Benefit Enrollment, Compliance Management, and IRS Annual Reporting (generation of forms 1094 and 1094 for submission to employees for over 100+ large organizations (1,000 – 10,000 employees)).KEY ACCOMPLISHMENTS - Directed executive sponsorship and escalation management for over 100+ organizations of mostly Fortune 500 companies partnering with Sales, Executive Leadership, Service, and key customer stakeholders. Project leadership included business analysis, requirements gathering, success criteria, milestones, and development of Key Performance Indicators (KPI’s).• Leadership over a multifunctional technology team of Project Managers and Implementation Specialists that engaged third party vendors like SAP, Lawson, Oracle, Workday, PeopleSoft and Infinium to create and analyze large data files for integration into the Health Compliance tool according to software specifications

Managed and led diverse technical and implementation teams of 20-30 direct and indirect reports performing new implementations and systems/infrastructure upgrades. Teams included Health Information Management and Revenue Cycle (Patient Financial Services and Patient Access) Consultants and Analysts, Project Managers, HL7 Interface Analysts, and Technical Consultants. Led implementation of McKesson Document Imaging products (McKesson OneContent, Horizon Patient Folder, Horizon Business Folder, Imaging Link Engine, Enterprise Content Manager, and Performance Analytics/Business Insight for Document Imaging).KEY ACCOMPLISHMENT - Headed implementation and executive sponsorship for large, complex implementations and oversaw projects on centralization of Health Information Management departments. Key projects included Hospital Corporation of America (HCA) implementation of Patient Folder throughout the enterprise within 23 states. Performed as lead Sales Solutions consultant (onsite and remote demonstrations) on largest Patient Folder implementation at HCA which resulted in $25M in services revenue over a 5-year span and increased customer base to 175+ new facilities.

Managed implementation teams of Health Information Management and Revenue Cycle (Patient Financial Services and Patient Access) Consultants and Analysts. Performed high-profile complex implementations • Maintained billable utilization target of 50% as the Implementation Consultant on complex implementations including University of Pittsburgh Medical Centers (UPMC) and OhioHealth - competitive analysis of ChartMaxx and StreamlineHealth EMR solutions resulting in the largest multi-facility implementations• Collaborated with Sales and Marketing, Product Management and Support leadership to ensure HIM and Revenue Cycle solutions meet industry needs through focus groups, joint architectural design sessions and customer advisory boards as a subject matter expert leading to increased communication between field and internal resources – led to enhanced Release of Information offering

Implemented Horizon Patient Folder (HPF) at acute care (single-facility) and enterprise (multi-facility) healthcare organizations specializing in customer operations analysis to provide guidance, assistance, and leadership in transformation to electronic medical record operations. Including customized policy and procedure development, staffing requirements, job descriptions and competencies

Led operations team of 15-20 FTE's within Assembly, Analysis, Release of Information, and Birth Registry. Utilized Quadramed and Siemens Medical Systems.

609-bed research and teaching facility HIM Operations leader, managed all chart assembly and analysis operations, transcription services and release of information staff including direct correspondence with Medical Staff and Administrative leaders. Interim Director of HIM during extended absence of the Director, overseeing all departmental operations

Courses administered: Healthcare Statistics and Performance ImprovementHealth Information Automation and ManagementPerformance Improvement in Health Information ManagementPrepared students to sit for national accreditation exam – Registered Health Information Technician

Developed and managed training activities and training sessions for Product Specialists and Project Managers to maintain constant education of health information management topics including HIPAA and other healthcare security measures, as well as new releases of products, performed project management for upgrade/conversion projects for Chart Management customers (ChartFact, ChartLocator, ChartRelease, and DisclosureTrac)

Organized and provided onsite training of various software products for multiple clients throughout the United States and Canada consulting with management in various health information management departments on the use of software for incomplete chart notification with faxing capabilities, medical record tracking and reservation systems, automated release of information databasesPromoted to Senior Product Specialist after 2 years as Product Specialist which transitioned me to handle more advanced implementations (i.e. multi-facility sites, rehabilitation facilities, long-term care facilities)