Monique Foganholo Email & Phone Number

Thornbury, Gb

Clevedon, Gb

City Of Bristol, England, United Kingdom

As an administrator, I am responsible for carrying out a range of administrative tasks relating to the administration of the forestry certification schemes. The processing of audit reports is a significant part of this role.Key Responsibilities:• Self-allocate certification reports to be finalised using criteria provided by the Administrator Coordinator• Process all finalisation aspects of certification reports including checking for compliance, updating databases and the production of certification documents• Ensure database(s) are updated accurately and in a timely manner• Receive, log and process certificate contract documentation• Process changes of certificate scope• Monitor email inbox and action or allocate to appropriate colleagues as necessary• Support with logistics for internal and external meetings• Frank outgoing mail as required• Approval of Trademarks on a rota basis

Cheltenham, England, United Kingdom

The purpose of my role was to process accurate and timely insurance policy information to the underwriting system on behalf of London Market Insurance Companies and Lloyd’s Managing Agents. Key Responsibilities:• Processing insurance policy information in accordance with benchmark standards and client specific procedure manuals• Analysing technical data to calculate and processing technical transactions such as complex premiums and limits• Organising documentation for data processing• Checking the quality of data processing activities undertaken by team members and providing regular and constructive feedback• Effectively managing queries from internal and external parties• Performing all tasks with a high degree of accuracy and in an efficient manner• Providing training, support, mentoring and guidance to team members as required• Adhering to company policies and procedures• Committing to my own personal development

Thornbury, England, United Kingdom

Key Responsibilities:• Opening the store which involved dealing with the newspapers, cleaning the costa coffee machine and often baking• Taking in delivery and stocking the shelves• On no delivery days, ensuring the warehouse was fully worked• Operating the till system• Providing exceptional customer service• Closing the store which involved returning the newspapers, sweeping and mopping, ensuring the delivery was completed and the whole store was faced up ready for the next day

Bristol, England, United Kingdom

Key Responsibilities:• Stocking shelves rapidly and efficiently • Ensuring that the store is clean and organised at all times • Answering customer queries – confidently assisting them in finding certain products • Operating the till system – dealing with various forms of payment (cash handling, card transactions and gift cards) • Ensuring that the scanning target of 1000 products per hour is met every shift Always providing the best customer service – interacting with them to identify their needs and ensure they are satisfied with their shopping experience

Bristol, England, United Kingdom

Key Responsibilities:• Assisting and serving customers • Operating the till systems• Replenishing stock on shelves • Updating display areas with new stock • Working rapidly and effectively to maximise sales • Keeping the store organised and uncluttered - cleaning before and after closing hours