Monique Head Email & Phone Number

San Jose, Ca, Us

New York, Ny, Us

Manage, design, and implement Cyversity's security education curriculum by developing content aligned with cybersecurity industry trends and organizational goals. Conduct data-driven program evaluations to enhance community engagement. Collaborate closely with executive leadership to set strategic program direction, while fostering partnerships with cybersecurity organizations to create diverse, inclusive educational opportunities that support the growth of underrepresented talent in the cybersecurity industry.

CyberTorial is a non-profit organization dedicated to disseminating information on Cybersecurity topics to provide awareness and education to young women of color on methods to mitigate attacks, protect themselves on the internet and learn skills to enter into the cybersecurity workforce. Cybersecurity + Tutorials = CyberTorial (educating through entertainment --> edutainment)

San Francisco, Ca, Us

Help formulate and review the presentation offerings for the Human Element Track for the RSAC Conference.

Los Gatos, Ca, Us

Supported the security program by developing and directing content for global cybersecurity awareness initiatives, driving a security-first culture across diverse teams. Collaborated with security team leaders to align awareness & training efforts with enterprise security objectives, supporting a culture shift toward human risk mitigation throughout the organization.

Santa Clara, California, Us

Developed and implemented comprehensive strategies, communication campaigns, and training plans to promote a cybersecurity mindset across the organization. Led the design and delivery of awareness programs, resulting in increased employee engagement and adoption of best practices. Collaborated across business units to drive organizational change management efforts, ensuring alignment with security objectives. Monitored key performance indicators (KPIs) and continuously refined strategies based on data-driven insights to improve program effectiveness. Also provided targeted security education for technical staff to enhance their knowledge of critical cybersecurity concepts and techniques.

San Jose, Ca, Us

Championed the goals and objectives of the Risk, Regulatory and Protection Services team to effectively train and educate employees on compliance requirements. Gathered and reported on metrics to measure the effectiveness of projects, while fostering a security-first mindset throughout the organization, globally.

San Jose, Ca, Us

Successfully implemented and maintained PayPal’s global cybersecurity training and awareness program, impacting over 50,000 employees. Developed and led compliance training programs aligned with Information Security and Protection standards. Established an internal communication ecosystem, including the InfoSec intranet website, to streamline security communications and employee access to training resources. Collaborated with stakeholders to lead change management initiatives, ensuring the adoption of key security practices. Additionally, served as co-chair for the Black Employees Diversity & Inclusion group (Amplify), supporting initiatives to foster a diverse and inclusive workplace.

San Francisco, Ca, Us

Refined the eLearning development life-cycle process and content to enhance engagement, scalability, and alignment with organizational goals. Spearheaded innovative improvements to ensure efficient delivery and measurable outcomes.

Houston, Texas, Us

Led global eLearning course development, overseeing a $400,000 budget and managing forecasting, scheduling, and content creation. Spearheaded instructional design efforts, including multimedia development and SCORM programming, while streamlining and reducing vendor costs and project lifecycle. Collaborated with subject matter experts to create impactful content, contributing to a 30% revenue increase, and provided mentorship to instructional designers to ensure timely product delivery.

Foster City, California, Us

Oversaw the design and development of eLearning and webinar training programs, managing projects and collaborating with vendors such as Skillsoft and SuccessFactors to deliver customized content. Initiated in-house video production increasing user engagement. Mentored team members to enhance performance and aligned all training initiatives with strategic objectives, ensuring timely delivery and improved page traffic across learning platforms.

Cincinnati, Ohio, Us

Led project management/development of eLearning training programs, with focus on helpdesk and customer support trainings. Incorporated first-time use of Flash, increasing training participation rate from 75% to 90%, and retention rate from 80% to 90%.

Dublin, Ie

Sub-Contract under MindScope Multimedia responsible for implementing, installing & managing LMS systems across France for small businesses and organizations, including establishing official Moodle open-source initiatives. Oversaw full-cycle projects, collaborating with developers and stakeholders to deliver custom solutions on time. Led trainings, managed customer relations, and created online learning modules for LMS delivery. Served as project manager, ensuring projects met customer expectations , including the World Customs Organization.

Provided full-cycle LMS project implementation, customization, and deployment services for education, commercial, and government clients, including Garnier Language Services and the World Customs Organization. Delivered consulting throughout project lifecycles, developing interactive e-learning using Adobe Captivate, Lectora, and Articulate.

Atlanta, Ga, Us

Established and led the Learning Technologies Department, managing budgets, workflows, and the full implementation of the University's 1st LMS installation. Oversaw the design and development of over 200 e-learning courses for 2,000 students in 1.5 years. Spearheaded new technology initiatives and provided technical support and training for 200 faculty members in online learning development.

M.Ed, Instructional Technology And Design

Bachelor'S Of Industrial Engineering, Furniture Manufacturing