Monique P. Email & Phone Number

Hanover, Maryland, United States

2019 – Present Engage and interact with customers working closely with them to assess their needs, and utilizing product knowledge to assist them in their shopping experienceNavigate computerized inventory management systems to ensure accuracy in product counts Collaborate with management to reduce loss by reporting inventory discrepancies and suspicious.

Columbia, Maryland, United States

Reviewed grammar, correct use of language, and format to effectively proofread all organizational publications and contentUtilized electronic registration system to create and manage schedules for all staff and studentsActed as the first point of contact between the company and patrons greeting them in a friendly manner while in person and responding to.

Columbia, Maryland, United States

Greeted and welcomed guests directing them to the appropriate area while following safety procedures and controlling access to restricted areas Received deliveries, kept inventory, and ordered out-of-stock office suppliesPerformed clerical duties such as answering calendar management, scheduling, answering phones, filing, copying, and faxing Communicated.

Rockville, Maryland, United States

Led all steps of the marketing process on multiple projects including but not limited to research, implementation, and reporting Managed all cross-functional teams and staff involved with projects to ensure successful execution of the project visionDetermined budgets, resource allocation, and delegated tasks to team members to meet tight deadlines for.

Gaithersburg, Maryland, United States

Answered, screened, and routed all incoming communications to the appropriate departmentProvided polite, friendly customer service and answered all client and vendor queries in a timely mannerMaintained calendar and arranged travel for upper-level management and representatives adjusting as cancellations, additions, and reschedules arise to avoid.

Bethesda, Maryland, United States

Senior Program Manager 2002-2004Provided leadership and support for the oversight of the loyalty marketing programDefined business objectives and utilized subject matter expertise to deliver program goals on time and within budget Collaborated with internal stakeholders to identify and implement enhancements and changes that can be made to reduce.