The Director of Data and Analytics will own all data engineering, data visualization and business intelligence functions at Springer Publishing. This role will be responsible for the provision of data, analytics, and business intelligence capabilities to the organization, and will play a key role in driving a data-driven decision making culture. You will lead the selection of data warehousing and business intelligence tools that distill complex data into clear and actionable insights.

Detail oriented process improvement specialist analyzing and optimizing HR business operations and data-driven process improvement. • Identifying inefficiencies, implementing process improvements, measure implementation results, and driving continuous improvement initiatives using Alteryx & VBA on HR or business data to enhance productivity to support the US HR accounting team. • Training employees on Alteryx

Managed a team of Data Scientists and Data Analyst, and the creation of various machine learning models. Support the efforts of the cross functional teams in attempt to quantify and track customer behavior and interaction.• Extracted and transformed big data from multiple data sources such as AWS, CRM, SAP to create a comprehensive database of customer behavior• Lead cross-functional projects to identify opportunities to use data to drive business insights and inform the decision-making process• Managed vendor choice, development, relationships, budgets, payment, and evaluations for better transparency.• Implemented and maintained Data Cloud platforms such as Snowflake and Sigma Reporting, thus allowing for more efficient and accurate data analysis and reporting across the company.• Developed and implemented policies and procedures that ensure data quality, integrity and security of customer data• Performed text analysis using Qualtrics, summarizing customer sentiment and tracking the company’s CES and NPS scores.

Maintained and supported vendor payment system of SAAS company in Alteryx and Alteryx server with a team of developers. Recognized and adopted best practices in Alteryx reporting and analysis.

Team liaison to align business needs with services provided by the Alteryx development team. Engage with the business to discuss strategic direction to identify technical and non-technical ways to support and advance the business’ objectives.

Worked with VP of Business Intelligence to create the vision for the future of BI, Data Sciences that uses advanced systems, tools, and technologies, in accordance with organizational principles and procedures that apply to global brand.

Partnered to Data Scientist to improve processes through automation.

Monitored SAAS company product, investigated errors / issues and took corrective action as needed for 5 healthcare related websites using ColdFusion, SQL, ASP.Net, Visual Basic.Net, JavaScript, JSON, SVN.

Designed and implemented multiple client-side web applications using ColdFusion, SQL, .Net, JavaScript, among others, which integrate into enterprise software architecture

• Developed and tested Text-to-Excel conversion template using Microsoft Visual Basic.• Performed AREMOS database update and compiled tables and charts for Bank Examiners’ analysis• Designed and created Internet web site for the Inter-Central Banks’ Games and Economic and Financial Unit• Assembled spreadsheets and create charts and graphs used to illustrate technical reports• Contributed to the publication of Economic and Financial Review Report