Monique Silva

Monique Silva Email and Phone Number

Management professional actively seeking a new career opportunity-MBA @ Sazerac Bar
Monique Silva's Location
United States, United States
Monique Silva's Contact Details

Monique Silva work email

Monique Silva personal email

n/a
About Monique Silva

Successfully managed global teams in North America, Central and South America, and in the U.K. Specializing in Cross-Cultural Communications, and Training and Development. I am a kind, courteous, and compassionate customer service leadership professional with 10 years of experience in excellent guest service and training. Proven track record for success in leading high-performance multi-cultural teams to drive consistency, guest satisfaction, and loyalty. I am a creative problem solver who is passionate about thinking outside of the box to explore all options possible, to achieve maximum results. Skilled in Management, Brand Development, Marketing, Consulting, Strategic Planning, and Leadership.Languages: English (Native), Spanish (Native), Portuguese (Basic, Conversational)

Monique Silva's Current Company Details
Sazerac Bar

Sazerac Bar

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Management professional actively seeking a new career opportunity-MBA
Monique Silva Work Experience Details
  • Sazerac Bar
    Bartender
    Sazerac Bar May 2020 - Present
    Greater Phoenix Area
    • Built long lasting customer relationships gaining the rank of top bartender for achieving sales revenue and customer retention.• Maintained inventory system to track and maintain products, allowing for proper reporting of inventorylevels to upper management and reducing theft, duplicate orders, and bill productions for missing anddamaged items.• Responsible Key holder for opening and closing duties. Assisted with training new hires in newlyimplemented teaching methodologies, company culture, and branding.
  • Universal Studios Hollywood
    Assistant Manager
    Universal Studios Hollywood Jul 2018 - Jun 2019
    Greater Los Angeles Area
    • Responsible for managing 30+ employees, setting leadership standards and building interpersonal relationships. Ensured employees are exceeding expectations and upholding standard operating procedures to provide quality guest service. • Executed action plans for the department’s future success including training programs, workforce planning, and recognition programs. • Maintained both labor and non-labor departmental budgets. Developed operating budgets and adjusted operations as necessary to identify and control budgets.
  • P.F. Chang'S China Bistro Inc.
    International Trainer And Program Coordinator
    P.F. Chang'S China Bistro Inc. Sep 2009 - Jul 2018
    United States
    • Worked in conjunction with the international training manager to create and implement training itinerary focusing on upholding company standards and core values. Leading to consistent company branding. • Highly experienced in brand development, cross-cultural communication and leading small teams in Brazil, Costa Rica, and the UK. • Trained, coached, mentored and motivated 40+ new hires to ensure efficiency and success. Recognized for a 100% success rate in training team members, based on manager feedback. • Analyzed data to determine yield levels of product performance based on cultural norms, assisted trainee team of 8 bartenders to fix under performing cocktail problems and increased sales by 20%

Monique Silva Skills

Leadership Public Speaking Microsoft Office Multilingual Cross Functional Team Leadership Leadership Development Cross Cultural Communication Skills Collaboration Project Management Strategic Planning Microsoft Excel Time Management Negotiation Marketing Strategy

Monique Silva Education Details

Frequently Asked Questions about Monique Silva

What company does Monique Silva work for?

Monique Silva works for Sazerac Bar

What is Monique Silva's role at the current company?

Monique Silva's current role is Management professional actively seeking a new career opportunity-MBA.

What is Monique Silva's email address?

Monique Silva's email address is mo****@****ngs.com

What schools did Monique Silva attend?

Monique Silva attended Thunderbird School Of Global Management, University Of Wisconsin-Milwaukee.

What skills is Monique Silva known for?

Monique Silva has skills like Leadership, Public Speaking, Microsoft Office, Multilingual, Cross Functional Team Leadership, Leadership Development, Cross Cultural Communication Skills, Collaboration, Project Management, Strategic Planning, Microsoft Excel, Time Management.

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