I’m a naturally organized person and enjoy putting systems in place that measurably improve organizational efficiency. I take pride in my professionalism, reliability, commitment and follow-through, adaptability, and reputation as a fast learner with a talent for clear and concise communication. I’m a perpetual student who strives to learn something new every day.I attribute a lot of my success to being a good listener. Though some consider it to be a rudimentary skill, there are many who listen to respond rather than to understand. Our customers, colleagues, and acquaintances want solutions that can only be provided by having a complete understanding of the problem or issue at hand. AREAS OF FOCUS: Process Improvement ♦ Customer Service ♦ Relationship Management ♦ Planning ♦ Conflict Resolution ♦ Complex Problem Solving ♦ Organizational Systems ♦ Executive Reporting ♦ Communication ♦ Flexibility ♦ MS Excel ♦ Vendor Management ♦ Confidentiality ♦ Compliance
-
International Customer Service RepresentativeUnited States Luggage Company, Llc Feb 2018 - Apr 2020Hauppauge, New York, United StatesI worked on two occasions as a customer service representative for this luggage distributor. As an international CSR, I reported to a direct supervisor, the COO, and VP of Operations and interacted daily with our biggest global OEM vendors. ♦ Introduced new structure and organization with consistent and forthright communication ♦ Created multiple Excel macros and supported automated process development for improved billing accuracy and efficiency♦ Restored and augmented a customer relationship to generate significant additional revenue -
Case ManagerTsli-Hhb Jun 2016 - Oct 2018Brentwood, New York, United StatesI assisted residents of this facility with the process of obtaining permanent housing and supported their transition. Living sites were organized in residential settings, each with four to eight separate units housing families of up to five members. While transitioning back to my work at US Luggage, I continued working here part-time during the evenings and on weekends. -
Direct Support StaffMercy Center Ministries, Inc Jul 2015 - Jun 2016Sayville, New York, United StatesI oversaw daily house operations for this residential facility serving a vulnerable population to ensure compliance with program rules and regulations, initiated and implement activities to engage residents, and respond to ongoing individual needs. -
Customer Service RepresentativeUnited States Luggage Company, Llc Sep 2013 - Mar 2016In this role, I managed more than 50 authorized retailer accounts across three US territories to position the Briggs & Riley brand in the high-end luggage market.
-
Customer Team AssociateTarget Aug 2007 - Aug 2013 -
Receptionist & Administrative AssistantHoltz Psychological Services, Pc Aug 2010 - Jan 2011
Monique Mccall Education Details
-
Communication -
Liberal Arts And Sciences/Liberal Studies (With Distinction)
Frequently Asked Questions about Monique Mccall
What is Monique Mccall's role at the current company?
Monique Mccall's current role is Communications & Customer Service Specialist ♦ Highly Organized & Committed to Process Improvement, Active Listening.
What schools did Monique Mccall attend?
Monique Mccall attended Suny Geneseo, Suffolk County Community College.
Not the Monique Mccall you were looking for?
-
1unilogcorp.com -
-
1opm.gov -
1yahoo.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial