- Keyholder and occasional Manager on Duty for the store - Recruit, hire, train, and evaluate personnel in sales, terminating workers when appropriate- Plan and prepare work schedules and keep records of employees' work schedules and time cards- Oversee worker pay by preparing, processing and meeting weekly payroll deadlines- Provide customer service by assisting customers and responding to inquiries and complaints- Monitor sales activities to ensure that customers receive satisfactory service- Enforce safety, health, and security rules- Utilize the following software: Concur, Reflexis, Workday, Task Manager

Provided assistance to Executive Director at Smith Gilbert Gardens- Managed membership process- Assisted with annual fundraiser by tracking and managing non-monetary donations for auctions, updated attendee/invitation list, researched and tracked money received from all activities at event, helped prepare budget for event for next year

(Part of acquisition of IBM x86 PureSystems division)Accomplishments- Served as key liaison with Lenovo Human Resources verifying accuracy of all IBM sales employee records which ensured they were transferred complete and on time during transition.- Go-to person for training needs and problem solving in Lenovo systems, processes and procedures, resulting in keeping acquisition employees productive and on track.Skills• Managed multiple executive calendars, including scheduling of meetings and calls, both internal and external• Planned and scheduled travel arrangements• Prepared expense reports and reconciled against credit card statements• Reviewed expense report submissions from executive's direct reports for accuracy and approval• Managed asset requests, transfers and disposals• Served as back up facility manager for location• Ordered and maintained office and mailing supplies

(Part of acquisition of Internet Security Systems)Accomplishments- Oversaw and successfully coordinated last-minute training session for more than 300 participants, allowing sales team to increase sales by 33% for the quarter.- Co-founded post-acquisition site morale committee and was in charge of event planning and communications for committee-sponsored events, which resulted in an increase in employee engagement.- Volunteered to help clean up maintenance renewal backlog, which allowed company to invoice for unbilled maintenance.- Collaborated with university customer to create virtual alumni network, increasing customer satisfaction.- Led 2011 Centennial committee registration team by coordinating event registration and volunteer recruitment, trained and managed 30 volunteers. Received highly positive feedback from attendees and executive sponsorship team on the ease of registration and efficiency of entering the event.Skills• Managed multiple executive calendars, including scheduling of meetings and calls, both internal and external• Planned and scheduled travel arrangements• Prepared expense reports and reconciled against credit card statements• Reviewed expense report submissions from executive's direct reports for accuracy• Managed asset requests, transfers and disposals• Planned and managed onsite events and training sessions• Coordinated site visits• Maintained executive tax calendars• Served as recruitment liaison with HR for departments supported• Ordered and maintained office supplies

Accomplishments- Developed tracking program and administered variable compensation program, ensuring performance results for employees were correctly completed and submitted on time.- Researched, implemented, administered and maintained conference calling service for entire company. This improved efficiency by allowing all employees to schedule calls at will rather than having to wait for an available line.- Tracked and posted product enhancement requests from customers, allowing development engineers to add updates when possible and increase customer satisfaction.Skills• Managed multiple executive calendars, including scheduling of meetings and calls, both internal and external• Planned and scheduled travel arrangements• Prepared expense reports and reconciled against credit card statements• Designed, implemented and maintained tracking system for variable compensation program• Researched, implemented, administered and maintained conference calling service for entire company• Tracked and posted product enhancement requests from customers• Managed asset requests, transfers and disposals• Coordinated site visits• Ordered and maintained office supplies

Attended to all office operations, including preparing and processing contracts, maintaining legal files, and coordinating executive schedules and travel plans. Oversaw purchasing and meeting planning, tracked employee time off, and managed interdepartmental and interoffice communications.

Managed day-to-day administrative tasks, including producing daily internal email newsletter, approving and processing invoices, updating and maintaining marketing budget. Oversaw tradeshow promotional, sales incentive, and direct mail programs, and fostered vendor relations.

Executive Assistant/Sales & Marketing Assistant supporting various Executives and DepartmentsSupported departments, projects, and resellers through management of tradeshow and exhibit logistics and on-site management. Performed daily office operations, including executive scheduling, travel and meeting planning, purchasing, tracking employee time off, preparing and processing contracts and sales/marketing presentations and reports, and scheduling interviews. Managed interdepartmental and interoffice communications.