Monique V. Email & Phone Number

As an implementation manager at Rijksdienst voor Identiteitsgegevens (RvIG), I coordinate complex and cross-functional projects that aim to improve the quality and efficiency of identity management and travel document systems and services in the Netherlands. I have over 2.5 years of experience in this role, and over 10 years of experience in service level management and functional application management.I have a strong background in analysis, requirements, business processes, software development and change management, and I hold certifications in change managmenet, project management, application management, and lean methodologies. I am passionate about delivering value to customers and stakeholders, and I use agile and scrum techniques to ensure timely and effective delivery of solutions. I also enjoy facilitating workshops and collaborating with diverse teams and partners across the organization and beyond. My goal is to contribute to the innovation and digital transformation of RvIG and the public sector as a whole.

Listed skills include Information Technology, Requirements Analysis, Rup, Itil, and 19 others.