Monique Vidovic-Aartsen Email & Phone Number

Barendrecht, Zuid-Holland, Nederland

Barendrecht, Zuid-Holland, Nederland

Verantwoordelijk voor de recruiting van technisch personeel in de scheepsbouw, maar ook daarbuiten!

Kinderdijk

*Within Royal IHC I am working for IHC Mining BV. 32 hrs per week. Supporting the business on operational and strategic level in sales-related activities.Responsible for analysing, advising and implementing integrated solutions, within the sales area and existing strategies and policies, in order to contribute to efficient and effective business processes.To collect, select, structurize, combine and interpret external and internal data, information and developments using Oracle CRM and Power BI. Super user Oracle CRM Market Mining for Royal IHC international, maintaining the system and involved in developing and improving the system. Also providing training for users.(Co)develop policies, procedures and guidelines within the own functional area in line with the IHC strategy. Act as a sparring partner and work with the business to identify business needs and requirements and to act as a point of contact for all matters. F.e. Advising management on optimization of sales support processes to improve the efficiency and effectiveness of the department.(Co)develop, implement and/or optimize work processes, techniques and systems and initiate changes and improvements.Supporting sales managers and processing requests.Supporting the communication and marketing team.Coordinate the Mining specific spare parts quotes. Analyze and assess incoming requests and involve technical engineers.PR supporting activities. Such as keeping and discussing the upcoming conferences, purchasing promotional material etc.Maintaining 2 general mailboxes.IHC provides the mining industry with high-quality equipment and engineering services. For any phase in the mining life cycle, we offer innovative solutions, fully tailored to specific commodity requirements.With more than a century of experience in the mining sector, our expertise includes wet mining, slurry transportation, materials handling and mineral treatment solutions.

Kinderdijk, Provincie Zuid-Holland, Nederland

part-time 32 uurSupporting the sales managers and processing requests, tender process support and preparing offers to the customer.Implementing and optimizing sales support processes. Supporting the communication and marketing team, such as providing information about trade fairs, photo’s for brochures, thinking along about brochure and website structure.Managing CRM for all IHC Mining BV sales activities. In addition, I am also the Oracle CRM Super-user for all Key users internationally for the Mining & Tunnelling market. I provide users with new information, workshops to teach new and current users how to use CRM.Managing the IHC Mining Sales mailbox.Coordinate the Mining specific spare parts quotes and orders. Analyze and assess incoming requests and involve technical engineers and sales managers if necessary.Proactively advise management on optimization of sales support processes to improve the efficiency and effectiveness of the sales department.PR support activities. Such as purchasing promotional material.And as editor of the intranet, providing all international colleagues with news items, fairs etc.

Dordrecht, Provincie Zuid-Holland, Nederland

Processing requests and orders from customers. Processing these in SAP bs1 and in IPAS, a specialized program for generators. Discuss availability and delivery times with the factory and customers. Preparing order confirmation and transferring it to the relevant internal departments (purchasing, engineering and administration). Monitoring the order,progress and prepare corrective measures if necessary. Preparation / checking of the calculation after completion of the order. Maintaining contacts with the various relationships (customers, suppliers, installation companies).

Schiedam

After aquisition of Hamworthy by Wartsila:Processing quotation requests, organizing the order process (also purchasing) to our product companies and resulting in delivery and invoicing to the customer. This all in the ERP system SAP. Service and complaint handling. All activities are related to the Hamworthy product (sewage treatment units, in-line pumps, inert gas systems etc.) within the Wartsila Group.Internal coordination of the relevant product group to various departments such as account managers and service engineers / coordinators. Supporting the account manager in all areas from administrative activities to customer contact.

Rotterdam

Lighting consultant:Giving advice to individuals and companies at a showroom. Processing quotations and orders.Service and complaint handling regarding customers and dealers. Return handling. Telephone support for the office and outbound staff. Showroom maintenance and small repairs of lamps of customers. Training new staff. Assisting management where necessary. Draw up of the cash register in the absence of the controller.Commercial back office employee:Quotation processing of project lighting. Sales of project lighting by telephone. Sales support to the sales managers. Contact with suppliers on delivery times, complaints etc. Service and complaint handling with regard to customers. Return handling. Administrative support for the administration / accounting department such as archiving invoices, sending invoices, aligning payments to orders. Assisting management where necessary. Unfortunately after the bankruptcy of RGG my contract was terminated.

Rotterdam En Omgeving, Nederland

Giving swimming lessons to children and adults on various locations in Rotterdam

Mbo, Sport En Recreatie

Opleiding tot zwemonderwijzer.

Mbo, Sociaal Pedagogisch Werk

Opleiding tot Sociaal Pedagogisch Werker

Mavo