Moniraj Gogoi Email & Phone Number

Through Through Arise Virtual Solutions India Private LimitedUBISOFT GROWTOPIA INDIA PLAYER SUPPORT ENGLISH PROGRAM• Have native, native-like, or near-native language skills with excellent written skills (fluency and typing skills) in the supported language• Feel passionate about the gaming industry & knowledge of community interactions and player support • Show strong logical thinking• Feel passionate about engaging with players while understanding their issues and finding solutions• Have a consumer-oriented mindset and willingness to provide the best customer service• Possess basic technical knowledge• Displays patience, empathy, an ability to manage stress, the ability to work under pressure• Skilled and efficient in writing and working with gaming communities

Sivasagar, Assam, India

Mutiny640 is an indie record label, a startup, an effort to make good music, make music for the soul, for the passion that we all share, and an open platform for every artist to showcase their talent to the outside world. "AMI EKELOGE"

India

● Client: Zynga● Can build and cultivate a positive customer experience throughthe handling of player contacts delivering unique responses.● Meet and exceed upon all set KPIs.● Ensures attention to detail in researching issues, collecting data andcapturing observations.● Implement best practices to ensure comprehension of complex issuesand player intent.● Be proactive in developing your industry knowledge.● Ensures clear documentation in case notes.● Gives additional context when requested to better document known oremerging issues.● Actively participates in team and business communication groups,and proactively offers input when relevant.● Adheres to problem solving process and best practices, with a solutionfirst mindset.● Builds relationships with peers, support resources and Quality auditor.● Act as a champion for Player Experience that exceeds in quality.● Perform any other duties as assigned by Party● Prioritizes their day-to-day work with guidance from the CS Party● Provides feedback based on day-to-today experiences onoperational efficiency improvements for processes andpractices.● Completes game specific certifications for products they aresupporting. Become familiar with products and tools throughhands–on experience and guided gameplay.● Adhere to shifts selected by Service Provider

Postgraduate Degree Diploma, Diploma Visual Effects, 54%

Activities and Societies: Motion Graphics, Photo Manupulation, Visual EffectsHere is my portfolio link: https://linktr.ee/thetecheddy

Type/Shortahand/Computer, Cca, +A

Activities and Societies: Basic Computer, Microsoft Office, Multilanguage, PageMaker 6.5 & 7.0 etc

Bachelor Of Computer Application, Computer Science, 61.44

Higher Secondary, Ahsec, 53.8%

High School Leaving Examination, Seba, 45.67%