Md Monir Hossain Email & Phone Number

Experienced IT Executive with 2+ years at Sebpo, skilled in troubleshooting software and hardware issues and delivering end-user support. I have demonstrated expertise in diagnosing and resolving technical problems and enhancing system performance and user satisfaction. I am eager to leverage my IT support experience and technical skills to transition into a System Engineer role, focusing on designing and managing advanced IT systems.Key Skills:- Task management, including ticket examination, assignment, and review.- Network Management, ensuring uptime and troubleshooting Internet and ISP issues.- IT procurement, LDAP management, and Printer/Print Service.- IP phone Setup, troubleshooting.- Proficient in Active Directory, Portal management, and support for Apple devices.- Collaboration with IT support teams to address technical issues and daily tasks.- Set up and maintained meeting and conference rooms.- Flexibility to adjust to new challenges and technologies, demonstrating a proactive approach to learning and problem-solving.- Strong skills in providing clear, patient, and effective support to end-users, addressing their technical issues, and ensuring a positive experience.- Experience with virtualization technologies and platforms like VMware or Hyper-V to optimize server resources and support business operations.Search Tags: IT Support Engineer, IT Support Specialist, IT Executive, IT Sr. Executive, Technical Support Engineer. Excited to connect and discuss opportunities!

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  American International University-Bangladesh

  3.36