Monirul Islam Email & Phone Number

Toronto, Ontario, Canada

• Design, Dimension & Develop Solution preparation for IMS CNFs.• Provide technical support and testing, design, integration of IMS-based VoLTE, VoWiFi solutions.• Produce MOPs as needed to implement the required services. Develop and execute test plans and test cases to verify the implementation.• Work with stakeholders, Vendors to understand and resolve technical issues impacting IMS-based services.• Translate Business requirements into technical solutions. Support Operations and Network Quality platforms.• Lead and participate in the creation of technical design documentation, architecture documents & procedures.

Windsor, Ontario, Canada

• Assist in providing hardware, software, network, and technical support to Law faculty, staff, and students.• Provide ongoing maintenance, update software and hardware to computers and multimedia equipment.• Creating documentation, operating procedures, and technical standards, media materials and services required by Law faculty, staff and students.• Preparing IT areas within new temporary law locations.• Troubleshoots, diagnoses problems, implements corrective action procedures withinprescribed guidelines and/or escalates to other technical resources as appropriate

Dhaka, Bangladesh

o Design, dimension & support for Solution preparation of Packet Core Network Portfolio.o Solution engineer in designing & preparing 5G NSA core architecture.o Solution Engineer in virtualization (NFV) project for Packet core elements (SGSN, MME, GGSN, SGW, PGW, CG, PCRF, DNS, DSC etc.)o Manage core network performance to maintain KPI and initiate improvement scopes.o Collaborate with operation team and vendors for network performances improvement.o Collaborate with commercial team to identify & implement potential new data products & packso Plan and Manage Product & Solution Life cycle Management.o BoQ preparation & support to prepare Yearly Capex plan and Order management.o New feature analysis, feasibility check & execute network Optimization Activities.o Responsible for Core Network Performance Management & initiate improvement scopes.o Corporate connectivity management and support new commercial M2M/IoT products.o Support to prepare technical specification for Local & Global RFQ.o Report preparation and analysis to maintain efficiency for core network elements.

Bangladesh

Core Responsibilities:1. Provide 2nd Level O&M Support 24 X 7 to minimize service downtime, identification, isolation, fault-correction of Core nodes (MSC, MGW, HSS, STP and DRA) within SLA.2. Fault analysis & preventive measures on basis of logs, alarms and traces. Also perform proactive analysis on basis of event logs, Trace & Data analysis from SQMS to identify configuration discrepancy or system faults and preventive measure to avoid any future incidents3. Lead projects as Technical SPOCs for smooth delivery of different projects by managing stakeholders, reviewing MoP, HLD, LLD documents, participating in solution design, proving & arranging support during troubleshooting etc.5. Perform extensive analysis against customer complaints to identify the root cause & prevent repetition of similar occurrence.6. Manage different vendors/stakeholders to ensure proper root cause and troubleshooting/fixation done within SLA period.Roaming Responsibilities:1. Provide expert level roaming related support to Roaming Partners & internal stakeholders (Commercial, Deployment, Planning, SOC etc.).2. Take proactive actions for Roaming service improvement & reduction of unwanted MSU3. Responsible for steering traffic & Performance management.Core Virtualization Responsibilities:1. Perform Troubleshooting and maintenance for Core VNFs2. Participate in LLD & HLD preparation and Perform User Acceptance Test (UAT) of Core VNFs3. Ensuring the backup, restoration, evacuation, migration of VM without any hampering

Bangladesh

CS Responsibilities:1. Provide 2nd Level O&M Support 24 X 7 to minimize service downtime, identification, isolation, fault-correction of CS Core nodes (MSS, MGW, HSS & SPS) within SLA2. Maintain SLA for work request (Number series, APN, Dial plan, Call Routing of internal network, & external network etc.) execution for different Stakeholders.3. Participate in different cross functional projects to ensure proper integration of the new services with CS core nodes without interrupting of any live services4. Perform User Acceptance Test (UAT), verify MoP and Prepare script for new Core nodes integration or for expansion.5. Coordinate/guide vendors in critical fault handling & troubleshooting and manage customer complains.Roaming Responsibilities: 1. Responsible for GSM, 3G & Camel roaming launch for both inbound & outbound roaming with new Operators as per business need.2. Responsible for invoice verification of Orange (FT) for MSU contribution for roaming service.3. Responsible for steering traffic & Performance management.

Gp House, Dhaka

1. 24/7 Network & Service Surveillance, Alarm Escalation and Fault correlation to ensure network & service availability2. Terminal Based 1st line fault handling for Radio Access Network (BTS/NodeB & BSC/RNC) and transmission Network (IP & Microwave).3. Terminal Based 1st line fault handling for IP Network (IP Backhaul) to ensure connectivity corporate clients (different banks, metro net etc.)4. Ensure Connectivity with Other Operator Network (PLMN/PSTN/ICX/IGW Operators).5. TX/RX addition during festival holiday or special occasion and Cell/Site Management during natural disaster.6. Proactive Cell/Site performance checking to improve customer experience.

Road 23/A, Gulshan 1, Dhaka

Job Responsibilities1. Transmission Network planning, designing and implementation (SDH network)2. Technical Analysis and Reporting ;i.e. Optical Fiber loss statistics, Service down statistics, Optical Link Budgeting, network performance and optimization report.3. Coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues4. Coordination with NOC, OSP and field technicians to resolve transmission problem related issues.5. Configuration and testing of different optical multiplexers (STM-1, STM-4, STM-16).

Master Of Engineering - Meng, Electrical And Computer Engineering, 93%

Bachelor Of Science (Bsc), Electrical And Electronics Engineering, 3.66

Higher Secondary School Certificate, Science, 5.00

Secondary School Certificate, Science, 5.00