Customer Service Manager
Current-Handling wealth counters and liaising with Relationship Managers for resolution of queries and escalations-Assisting branch sales team with AIF documentations and process-Handling high value transactions and reporting for the branch-Resolving investor and MFD correspondences along with exception and talisma management-Sales support to the team-Conducting frequent branch audits-Training and assistance provided to the support staff -Liason… Show more -Handling wealth counters and liaising with Relationship Managers for resolution of queries and escalations-Assisting branch sales team with AIF documentations and process-Handling high value transactions and reporting for the branch-Resolving investor and MFD correspondences along with exception and talisma management-Sales support to the team-Conducting frequent branch audits-Training and assistance provided to the support staff -Liason with MFD and train them recent developments Show less