Overseeing daily operation of the front desk team. Maintaining daily contact with staff and ensuring completion and accuracy of daily responsibilities. Managing time off, scheduling and time clocks for the department. Participating in hiring and termination of staff. Addressing and resolving patient and staff related concerns and questions. Coverage of front desk and front desk duties as needed.

Coordinating between cardiology practices in a busy hospital setting. Front office reception including registration, insurance eligibility and referrals, and telephone triage. Building and maintaining multiple schedules including physician and staff coverage. Ordering supplies and equipment.In addition to my job role as Office Coordinator for Non-Invasive Cardiology, I also took on multiple tasks assisting Cardiac and Pulmonary Rehabilitation, as well as reception for the Pulmonary and Nuclear Medicine testing departments. I was behind the streamlining of multiple administrative processes.

Clinical and administrative medical assistant duties. Front office reception including checking in and out patients, insurance eligibility and referrals, and telephone triage. Performing routine medical office procedures including recording patient’s vital signs, assisting the doctor during medical exams, chart preparation, and electrocardiograms. Cross trained in multiple offices. 24 hour holter and 30 day event monitoring.

Customer service, and technical support representative in a busy Verizon Wireless store location. Maintained a balanced cash register while handling monetary transactions. Resolved customer bill issues and technical issues.

Key holder and sales positions. Completed staff schedule, maintained a balanced cash register, and store deposits. Performed reviews and coached multiple associates. Processed shipments and completed inventory.