1. Strong organizational skills and attention to detail with the ability to work independently and multi-task. 2. Excellent computer skills, including a strong working knowledge of Microsoft Excel.3. Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.4. Knowledge in Microsoft Word Office and Window/Other applications. Excellent Typing in Hindi (In-script) and English.5. Demonstrates reliability and dependability under varying shifts and conditions.6. Strong knowledge of Computer Peripherals and their installation/not working issue.7. Ability to identify and resolve/escalate hardware/ Basic software problem/Network Switches / LAN/WAN/ Routers Problem.8. Interact with network providers and perform troubleshooting for network issues.9. Knowledge of I.P. and CCTV Camera Installation and maintenance, Service and resolve their hardware and software problems and Excellent knowledge of electrical and Electronics Equipment.10. Backup and assist in help desk, network management, and service.11. Assists in strategic improvement initiatives with the Supervisor/Manager.12. Perform process improvement by identifying improvements to tools and functions, document and escalate these to operations Level 2.13. Assists in coordinating work flow and gives guidance and direction to support staff and assists in their training.14. Observes operation of the computer to detect errors, machine stoppage or facility output; makes necessary adjustments or notifies management problems.Excellence Award October 2019.This was my first Excellence Award & Certificate in October 2019 for Hard work.Excellence Award January 2020.This was my Second Great Excellence Award. I got this award for my work and the work done outside my work.