Monoo Prasad Email & Phone Number

Palo Alto, California, Us

Head of All Data Engineering at Mercari US

Palo Alto, California, Us

Founded in 2013, Mercari was Japan’s first unicorn, raising $1.2B during its IPO in June 2018. Mercari expanded to the US in 2014 and has a fast-growing user base.▪ Led the growth of a data engineering team from 1 to 6 full-time global data engineers, driving a mission and vision in partnership with the VP of Data at Mercari.▪ Developed a strategic roadmap for 24 months and established deep relationships with key stakeholders in risk, finance, compliance, BI, and analytics.▪ Spearheaded an Accounting Refactoring project to improve the reliability, scalability, and accuracy of the most critical pipeline.▪ Identified key opportunities to reduce costs on Google Cloud Platform (GCP) by 50% by championing and driving a cost-reduction program.▪ Helped build a proposal for an Agile data governance program and played an instrumental role in its successful launch.▪ Proficient in a wide range of GCP tools and technologies, including Datastream, Confluent Kafka, BigQuery, Dataflow, Datafusion, Dataform, and Looker.

New York, Ny, Us

Provide thought leadership in data analytics, management, and governance

Hayward, Ca, Us

California State University, East Bay Program is designed by industry experts and experienced leaders, for professionals seeking experience in leading during disruptive times.

Santa Rosa, Ca, Us

Stockholm, Stockholm County, Se

Expert on Trustly’s payments and data solutionsCreated deep and impactful relationships with Enterprise merchants and partnersUnderstand and articulate the merchant’s executive priorities and define initiatives where Trustly's product offering can drive incremental business valueLead and Grow Enterprise Customer Success Managers

Redwood City, California, Us

Responsible for Customer Growth, Retention and Satisfaction for the West Region

Redwood City, California, Us

Managed a book of business of $3M+ across large enterprise accounts (Fortune 50)Partnered with customers on developing a programmatic approach to deploying Alation the machine learning data catalogPartnered with Sales and other go-to market teams to develop success/expansion plans.Managed four West CSMs that covered West US, APAC and AU/NZProvided technical guidance and leadership on the Gainsight/Catalyst (CS Tool) implementationKey customer growth expansions of 350% at multiple customers in portfolio via CSM driven initiatives

Redwood City, California, Us

Boston, Massachusetts, Us

* Hands-on coordination & alignment across x-functional teams in product/engineering with thecustomer.* Developed process to tier customers to scale Customer Success function and retention andexpansion plans for customer renewal.* Provided executive readouts on customer health, keeping a pulse on customer accounts.

Boston, Massachusetts, Us

• Responsible for ensuring the success of AtScale customers guiding them through their customer success journey engaging at all levels of the organization (kickoff, onboard, implementation, adoption).• Engaged with all levels at the customer (engineer to C level executives) at Fortune 500 companies managing $4M book of business and various data platforms: Hadoop distributions - Hortonworks, Cloudera, pure Apache and BI tools (Tableau, Excel, Microstrategy) and cloud providers• Gained deep expertise on each customer's implementation understanding their data pipeline, BI and environments

San Jose, Ca, Us

Defined and led the development of an enterprise-wide BI portal using Kafka and Elastic Search.Developed competitive KPIs using external data providers.Led the implementation of natural language querying capability in the BI stack.Initiated data augmentation efforts to improve the declines process and boost the bottom line.

San Jose, Ca, Us

Led the Enterprise Business Intelligence team to develop Global BI and Analytical Platforms and SolutionsLed team developing certified, governed data platforms for analytics and BIDeveloped and evangelized vision and strategy for BI and data for the enterpriseDrove go to market plans for regional customer facing analytical solutions that drove customer retention, and enabled product cross sell and upsell.

San Jose, Ca, Us

In partnership with the Global Sales teams, I developed business intelligence tools and analytical models that enabled Sales and Account Management teams in retaining merchants and partners.Partnered with key stakeholders, developed the prototype, and partnered with engineering to develop large scale capabilities, and went to market with these capabilities. Managed a global organization in EMEA, APAC, and North America of 35+ people.

San Jose, Ca, Us

Define and drive strategic roadmap for capabilities aligned to multiple business unitsInfluence and drive strategy, planning and execution for PayPal’s entry into the off line world.Evangelized and represent data capabilities within PayPal to seek out opportunities for new capabilities and drive change through the organizationExecute delivery in Agile methodologies (Kanban and Scrum) and drove a transformation from waterfall to Agile.Deliver on three year platform data strategy by defining the roadmap and aligning key stakeholders.Engaged in data integration discussions with acquired companies within eBay inc. providing technical insights to corporate strategy

San Jose, Ca, Us

Liason between data management organization and critical business stakeholders in Global Marketing and CreditEngaged in data integration discussions with acquired companies within eBay inc. providing technical insights to corporate strategy (Bill Me Later)Responsible for the Marketing CRM platform central for PayPal’s direct marketing capabilitiesMarketing platform 24x7 globally with Marketing functions in EMEA, APAC, EMLead third party and partner relationshipsDeveloped a governance and engagement process for a team dispersed globally

San Jose, Ca, Us

Led team responsible for developing the Marketing Data Mart and reporting infrastructure for the Direct Marketing team.Led the effort to gather requirements and work with vendors on a RFP process for PayPal's campaign management system (Unica) for a $1.1 M contract.Led projects with 3rd party vendors for data appends / integration with industry leading 3rd party data providers.Managed the team and led initiatives working with 3rd party marketing vendors (i.e. DoubleClick, Mediaplex) to source all response data and build reporting.Worked with Marketing leadership and product to develop 3 year roadmap capacity allocation model.Worked on a company acquisition, to plan for the data integration between the new acquisitions.Led projects / engagement with 3rd party data vendors to source external data (appends) and partner on building models.

San Jose, Ca, Us

Led team of 7-10 developers to build reports off Teradata Warehouse.Mentored database engineer on best practices, and the PayPal business.Responsible for data warehouse batch refreshes. 24x7 support.Architected the QC process, which eventually evolved into PayPal's QC framework.Managed team that delivered canned reports in Microstrategy.Managed team to ETL data from our site databases into our Oracle ODS.

San Jose, Ca, Us

Provided business insights by becoming an expert in the PayPal database and data model.Created ODS reporting to meet business needs and consulted on Data Warehouse conversion project.Trained team members on business rules and query optimization.Architected process change to increase transparency in reporting.

Enabled Fortune 500 clients to utilize email marketing through the integration of their information and data into the Digital Impact product and infrastructure.Developed customized data integration and reporting capabilities to ensure clients receive tailored reports and insights.Created internal reporting tools to streamline operations and improve efficiency.Designed and developed a prototype of a self-serve, cloud-based email marketing front end to allow clients to manage their campaigns independently.

Bachelor Of Arts (B.A.), Applied Mathematics With Emphasis In Computer Science

Master Of Science - Ms, Business Analytics