Monoo Prasad Email and Phone Number
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I am Head of Data Engineering at Mercari US, where I lead a global team of 8 data engineers who are responsible for building and maintaining reliable, scalable, and accurate data pipelines that power the business intelligence and analytics functions of the company. Mercari is Japan's first unicorn and a leading e-commerce platform that has a fast-growing user base in the US. With over 19 years of experience in data technology, business intelligence, and analytics, I have a proven track record of delivering impactful solutions that optimize customer touchpoints, drive business growth, and exceed customer expectations. I have a master's degree in business analytics from California State University - East Bay, where I also serve as an advisor and a member of the Leadership in Disruptive Times Advisory Council. I am skilled in using and managing various tools and platforms, such as Data Lake, GCP, Looker, and Tableau, to enable data-driven decision-making and insights. I am passionate about solving complex problems by combining business acumen and technical depth, and I enjoy collaborating with cross-functional stakeholders and teams to deliver value and innovation. My mission is to leverage data to create positive impact for customers, businesses, and society.
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Senior Manager, Data Engineering (Head)Mercari Us Jun 2024 - PresentPalo Alto, California, UsHead of All Data Engineering at Mercari US -
Senior Manager, Data EngineeringMercari Us Apr 2022 - Jul 2024Palo Alto, California, UsFounded in 2013, Mercari was Japan’s first unicorn, raising $1.2B during its IPO in June 2018. Mercari expanded to the US in 2014 and has a fast-growing user base.▪ Led the growth of a data engineering team from 1 to 6 full-time global data engineers, driving a mission and vision in partnership with the VP of Data at Mercari.▪ Developed a strategic roadmap for 24 months and established deep relationships with key stakeholders in risk, finance, compliance, BI, and analytics.▪ Spearheaded an Accounting Refactoring project to improve the reliability, scalability, and accuracy of the most critical pipeline.▪ Identified key opportunities to reduce costs on Google Cloud Platform (GCP) by 50% by championing and driving a cost-reduction program.▪ Helped build a proposal for an Agile data governance program and played an instrumental role in its successful launch.▪ Proficient in a wide range of GCP tools and technologies, including Datastream, Confluent Kafka, BigQuery, Dataflow, Datafusion, Dataform, and Looker. -
AdvisorGlg Jan 2023 - PresentNew York, Ny, UsProvide thought leadership in data analytics, management, and governance -
Leadership In Disruptive Times Advisory Council MemberCalifornia State University - East Bay Jan 2022 - Aug 2022Hayward, Ca, UsCalifornia State University, East Bay Program is designed by industry experts and experienced leaders, for professionals seeking experience in leading during disruptive times. -
Cs ConsultantGrowth Molecules, Llc 2022 - Apr 2022Santa Rosa, Ca, Us -
Director, Enterprise Customer SuccessTrustly 2021 - 2022Stockholm, Stockholm County, SeExpert on Trustly’s payments and data solutionsCreated deep and impactful relationships with Enterprise merchants and partnersUnderstand and articulate the merchant’s executive priorities and define initiatives where Trustly's product offering can drive incremental business valueLead and Grow Enterprise Customer Success Managers -
Director Of Customer SuccessAlation 2021 - 2021Redwood City, California, UsResponsible for Customer Growth, Retention and Satisfaction for the West Region -
Senior Manager, Customer SuccessAlation 2019 - 2021Redwood City, California, UsManaged a book of business of $3M+ across large enterprise accounts (Fortune 50)Partnered with customers on developing a programmatic approach to deploying Alation the machine learning data catalogPartnered with Sales and other go-to market teams to develop success/expansion plans.Managed four West CSMs that covered West US, APAC and AU/NZProvided technical guidance and leadership on the Gainsight/Catalyst (CS Tool) implementationKey customer growth expansions of 350% at multiple customers in portfolio via CSM driven initiatives -
Senior Customer Success ManagerAlation 2018 - 2019Redwood City, California, Us -
Engagement Manager Customer Success West/ApacAtscale 2017 - 2018Boston, Massachusetts, Us* Hands-on coordination & alignment across x-functional teams in product/engineering with thecustomer.* Developed process to tier customers to scale Customer Success function and retention andexpansion plans for customer renewal.* Provided executive readouts on customer health, keeping a pulse on customer accounts. -
Technical Account Manager - West/ApacAtscale 2016 - 2017Boston, Massachusetts, Us• Responsible for ensuring the success of AtScale customers guiding them through their customer success journey engaging at all levels of the organization (kickoff, onboard, implementation, adoption).• Engaged with all levels at the customer (engineer to C level executives) at Fortune 500 companies managing $4M book of business and various data platforms: Hadoop distributions - Hortonworks, Cloudera, pure Apache and BI tools (Tableau, Excel, Microstrategy) and cloud providers• Gained deep expertise on each customer's implementation understanding their data pipeline, BI and environments -
Senior Manager, Enterprise Data Services & Data TransformationPaypal 2016 - 2016San Jose, Ca, UsDefined and led the development of an enterprise-wide BI portal using Kafka and Elastic Search.Developed competitive KPIs using external data providers.Led the implementation of natural language querying capability in the BI stack.Initiated data augmentation efforts to improve the declines process and boost the bottom line. -
Senior Manager, Senior Manager, Data Technology Enterprise Bi & Regional AnalyticsPaypal 2015 - 2016San Jose, Ca, UsLed the Enterprise Business Intelligence team to develop Global BI and Analytical Platforms and SolutionsLed team developing certified, governed data platforms for analytics and BIDeveloped and evangelized vision and strategy for BI and data for the enterpriseDrove go to market plans for regional customer facing analytical solutions that drove customer retention, and enabled product cross sell and upsell. -
Senior Manager, Business Intelligence & Data TechnologyPaypal 2013 - 2015San Jose, Ca, UsIn partnership with the Global Sales teams, I developed business intelligence tools and analytical models that enabled Sales and Account Management teams in retaining merchants and partners.Partnered with key stakeholders, developed the prototype, and partnered with engineering to develop large scale capabilities, and went to market with these capabilities. Managed a global organization in EMEA, APAC, and North America of 35+ people. -
Senior Manager, Data ManagementPaypal 2012 - 2013San Jose, Ca, UsDefine and drive strategic roadmap for capabilities aligned to multiple business unitsInfluence and drive strategy, planning and execution for PayPal’s entry into the off line world.Evangelized and represent data capabilities within PayPal to seek out opportunities for new capabilities and drive change through the organizationExecute delivery in Agile methodologies (Kanban and Scrum) and drove a transformation from waterfall to Agile.Deliver on three year platform data strategy by defining the roadmap and aligning key stakeholders.Engaged in data integration discussions with acquired companies within eBay inc. providing technical insights to corporate strategy -
Client Analytics Manager, Digital Marketing And CreditPaypal 2009 - 2012San Jose, Ca, UsLiason between data management organization and critical business stakeholders in Global Marketing and CreditEngaged in data integration discussions with acquired companies within eBay inc. providing technical insights to corporate strategy (Bill Me Later)Responsible for the Marketing CRM platform central for PayPal’s direct marketing capabilitiesMarketing platform 24x7 globally with Marketing functions in EMEA, APAC, EMLead third party and partner relationshipsDeveloped a governance and engagement process for a team dispersed globally -
Development Manager 2, Marketing SystemsPaypal 2006 - 2009San Jose, Ca, UsLed team responsible for developing the Marketing Data Mart and reporting infrastructure for the Direct Marketing team.Led the effort to gather requirements and work with vendors on a RFP process for PayPal's campaign management system (Unica) for a $1.1 M contract.Led projects with 3rd party vendors for data appends / integration with industry leading 3rd party data providers.Managed the team and led initiatives working with 3rd party marketing vendors (i.e. DoubleClick, Mediaplex) to source all response data and build reporting.Worked with Marketing leadership and product to develop 3 year roadmap capacity allocation model.Worked on a company acquisition, to plan for the data integration between the new acquisitions.Led projects / engagement with 3rd party data vendors to source external data (appends) and partner on building models. -
Manager 1, Information Management & DeliveryPaypal 2005 - 2006San Jose, Ca, UsLed team of 7-10 developers to build reports off Teradata Warehouse.Mentored database engineer on best practices, and the PayPal business.Responsible for data warehouse batch refreshes. 24x7 support.Architected the QC process, which eventually evolved into PayPal's QC framework.Managed team that delivered canned reports in Microstrategy.Managed team to ETL data from our site databases into our Oracle ODS. -
Software Engineer, Business IntelligencePaypal Inc 2002 - 2004San Jose, Ca, UsProvided business insights by becoming an expert in the PayPal database and data model.Created ODS reporting to meet business needs and consulted on Data Warehouse conversion project.Trained team members on business rules and query optimization.Architected process change to increase transparency in reporting. -
Team Lead, Client Data Management EngineeringDigital Impact (Now Acxiom Digital) 1999 - 2002Enabled Fortune 500 clients to utilize email marketing through the integration of their information and data into the Digital Impact product and infrastructure.Developed customized data integration and reporting capabilities to ensure clients receive tailored reports and insights.Created internal reporting tools to streamline operations and improve efficiency.Designed and developed a prototype of a self-serve, cloud-based email marketing front end to allow clients to manage their campaigns independently.
Monoo Prasad Skills
Monoo Prasad Education Details
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University Of California, BerkeleyApplied Mathematics With Emphasis In Computer Science -
California State University - East BayBusiness Analytics
Frequently Asked Questions about Monoo Prasad
What company does Monoo Prasad work for?
Monoo Prasad works for Mercari Us
What is Monoo Prasad's role at the current company?
Monoo Prasad's current role is Head of Data Engineering @ Mercari US | Strategic Data Leader.
What is Monoo Prasad's email address?
Monoo Prasad's email address is mo****@****ion.com
What is Monoo Prasad's direct phone number?
Monoo Prasad's direct phone number is +140880*****
What schools did Monoo Prasad attend?
Monoo Prasad attended University Of California, Berkeley, California State University - East Bay.
What are some of Monoo Prasad's interests?
Monoo Prasad has interest in Mobile Payments, Mobile, Facebook Credits, Clean Technology, Paypal, Big Data, Education, Health Care, Paypal History, Text Analytics.
What skills is Monoo Prasad known for?
Monoo Prasad has skills like Analytics, Business Intelligence, Data Warehousing, Web Analytics, Big Data, Etl, Teradata, Data Integration, Crm, E Commerce, Integration, Data Management.
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