Monroe Labouisse

Monroe Labouisse Email and Phone Number

Advocate and Peer Supervisor @ CASA of San Mateo County
California, United States
Monroe Labouisse's Location
San Francisco Bay Area, United States, United States
About Monroe Labouisse

Advocate for less fortunate young people. Board Member at Homework Central and at Star Vista. Peer Supervisor at CASA. Mentor at Peninsula Bridge. Former Chair of the San Mateo County Juvenile Justice & Delinquency Prevention Commission. From 2000 - 2018, was customer-oriented operations and business leader at top tech companies, Airbnb, Stripe, PayPal and eBay.

Monroe Labouisse's Current Company Details
CASA of San Mateo County

Casa Of San Mateo County

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Advocate and Peer Supervisor
California, United States
Employees:
52
Monroe Labouisse Work Experience Details
  • Casa Of San Mateo County
    Advocate And Peer Supervisor
    Casa Of San Mateo County
    California, United States
  • Starvista
    Board Member
    Starvista Oct 2024 - Present
    San Carlos, California, Us
  • Homework Central San Mateo
    Board Member
    Homework Central San Mateo Oct 2024 - Present
    San Mateo, California, Us
  • Casa Of San Mateo County
    Advocate And Peer Supervisor
    Casa Of San Mateo County Nov 2018 - Present
    Redwood Shores, California, Us
    CASA is an organization that matches foster children and teens on probation with adult volunteer advocates who provide one-on-one support and mentoring, and who act as advocates for the kids in the courtroom, with educators, with child protective services, and wherever else is needed.
  • Peninsula Bridge
    Mentor
    Peninsula Bridge Sep 2018 - Present
    San Mateo, California, Us
    Peninsula Bridge supports highly motivated, low-income students by preparing them for success in college preparatory middle and high school programs and four-year colleges. I am a mentor for kids applying to middle and high schools and for kids in high school and college.
  • County Of San Mateo Juvenile Justice & Delinquency Prevention Commission
    Chair
    County Of San Mateo Juvenile Justice & Delinquency Prevention Commission Oct 2019 - Dec 2023
    Redwood City, Ca, Us
    Chair, 2022 and 2023. Commissioner, 2019-2021. The mission of the Juvenile Justice & Delinquency Prevention Commission is to be a public conscience in the interest of juveniles. The Commission advocates for programs and services that prevent youth entry into the juvenile justice system and promotes respect for the human dignity of all minors who do enter the system.
  • Turo
    Advisor
    Turo Nov 2016 - Jul 2021
    San Francisco, Ca, Us
  • Turo
    Senior Consultant
    Turo Dec 2015 - Oct 2016
    San Francisco, Ca, Us
    Turo is disrupting the car rental industry with its peer-to-peer marketplace. I worked part-time with Turo to advise them on their customer service and trust & safety operations.
  • Roadie
    Advisor
    Roadie Jul 2014 - Jul 2021
    Atlanta, Georgia, Us
    Roadie was acquired by UPS at the end of 2021. It was the first neighbor-to-neighbor shipping network. It was founded by Marc Gorlin, the co-founder of Kabbage. I advised Roadie on trust & safety during its early growth.
  • Poynt
    Vp Of People
    Poynt Sep 2017 - Jun 2018
    Palo Alto, California, Us
    Poynt was acquired by GoDaddy at the end of 2020.
  • Poynt
    Vp Of Customer Success
    Poynt Nov 2016 - May 2018
    Palo Alto, California, Us
    The Poynt Smart Terminal brings developers, distributors and merchants together on an open platform running on top of a smart, all-in-one device for processing payments.
  • Stripe
    Head Of User Operations
    Stripe May 2014 - Aug 2015
    South San Francisco, California, Us
    Managed support operations during a high-growth start-up phase. Team grew from 20 to 100, including 50 at outsource partners, in just over a year. Added management structure, training and quality team, and team specializations. Opened a Dublin office and signed contract with an EU outsource partner.
  • Airbnb
    Director, Customer Service And Trust & Safety
    Airbnb Aug 2011 - Apr 2014
    San Francisco, Ca, Us
    Grew Airbnb’s customer support team from fewer than 50 employees mainly in the US to over 300 worldwide, and another 150 at outsourced partners. Built Trust & Safety operations team from scratch. During my tenure, Airbnb launched support on social media and other unique brand-building support programs, as well as a Dublin office, the Host Guarantee, phone support, and Verified ID.
  • Ebay
    Director, Product Management, Resolutions Products
    Ebay Nov 2009 - Aug 2011
    San Jose, Ca, Us
    Was responsible for Resolutions products at eBay globally. If you don't get what you ordered, or didn't get paid for your sale, these products help you. Directly managed product managers, and indirectly managed work of over 40 software engineers, quality engineers, and user experience designers.
  • Paypal
    Director, North America Marketplaces
    Paypal Jun 2007 - Nov 2009
    San Jose, Ca, Us
    Managed PayPal's business on eBay in North America. Responsible for strategy and execution to meet revenue and profit targets for PayPal's largest segment.
  • Paypal
    Director, Consumer Protection
    Paypal Feb 2004 - Jun 2007
    San Jose, Ca, Us
    Managed PayPal and eBay consumer protection programs globally. Led teams of product and customer support managers. Oversaw marketing efforts to raise awareness and understanding of programs.
  • Ebay
    Senior Category Manager, Ebay Motors
    Ebay Jul 2001 - Feb 2004
    San Jose, Ca, Us
  • Yahoo
    Manager, Business Development, B2B Marketplace
    Yahoo Mar 2000 - Mar 2001
    Sunnyvale, Ca, Us
  • Pg&E Corporation
    Corporate Development Manager
    Pg&E Corporation Mar 1998 - Mar 2000
    Oakland, California, Us
  • Myanmar Management Co
    Private Equity Associate
    Myanmar Management Co Jan 1997 - Oct 1997
  • Coutts
    Investment Management Analyst
    Coutts Apr 1995 - Jan 1997
    London, Wc2R 0Qs, Gb
  • Smith Barney
    Investment Banking Analyst
    Smith Barney Jan 1994 - Jan 1995
  • Various
    English Language Teacher
    Various 1993 - 1993
  • Various Political Consultants
    Campaign Staff
    Various Political Consultants 1992 - 1992
    Worked for former Advance Man to Jimmy Carter, who was consulting the California Democratic Party, on grassroots activation during a critical Presidential election year. Also worked on fundraising under Eric Jaye who was advising on Terence Hallinan's reelection to San Francisco Board of Supervisors.
  • Roemer For Governor
    Advance Man
    Roemer For Governor Jul 1991 - Nov 1991
    I set up campaign events, to optimize television coverage, for the historic 1991 Louisiana Governor's reelection campaign. Governor Roemer ran against white supremacist David Duke and the corrupt former Governor, Edwin Edwards, who was subsequently convicted of racketeering.

Monroe Labouisse Skills

Product Marketing Analytics Product Management Strategy Mobile Internet E Business Customer Support Cross Functional Team Leadership Leadership Start Ups Business Analytics Management E Commerce Strategic Leadership Business Development Strategic Partnerships Marketing Program Management Entrepreneurship Team Leadership Metrics User Experience Mergers And Acquisitions Training Online Marketing Sales Online Advertising Web Analytics Saas Executive Management Sem Affiliate Marketing

Monroe Labouisse Education Details

  • Harvard University
    Harvard University
    Government

Frequently Asked Questions about Monroe Labouisse

What company does Monroe Labouisse work for?

Monroe Labouisse works for Casa Of San Mateo County

What is Monroe Labouisse's role at the current company?

Monroe Labouisse's current role is Advocate and Peer Supervisor.

What is Monroe Labouisse's email address?

Monroe Labouisse's email address is ml****@****gov.org

What is Monroe Labouisse's direct phone number?

Monroe Labouisse's direct phone number is +165061*****

What schools did Monroe Labouisse attend?

Monroe Labouisse attended Harvard University.

What are some of Monroe Labouisse's interests?

Monroe Labouisse has interest in Kids, Cooking, Electronics, Outdoors, Home Improvement, Shooting, Crafts, Reading, Sports, Music.

What skills is Monroe Labouisse known for?

Monroe Labouisse has skills like Product Marketing, Analytics, Product Management, Strategy, Mobile Internet, E Business, Customer Support, Cross Functional Team Leadership, Leadership, Start Ups, Business Analytics, Management.

Who are Monroe Labouisse's colleagues?

Monroe Labouisse's colleagues are Nilda Aldredge, Desiree Orate, Jackie Siminitus, Andrea Acosta, Dennis Mcbride Cpa, Craig Van Anne, Fernanda De Velasco.

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