Monroe Thompson Email and Phone Number

Advanced Technical Recruiting Specialist:Expert in staffing highly specialized advanced technology engineers across a wide range of industries, with a focus on cutting-edge innovations, advanced R&D, and emerging technologies. My expertise spans key areas such as hardware design, software engineering, and AI-driven solutions, including (but not limited to):Hardware Design & Verification:Specialized in UVM verification, SoC/ASIC/FPGA design, Analog & Mixed-Signal IC design and layout, RFIC/MMIC, PCB Design/Layout, DFT, Emulation, and Physical Design.Embedded Software Development:Proficient in recruiting talent for embedded Linux, RTOS/Bare Metal firmware development, kernel development, device drivers, and networking hardware.AI/Machine Learning:Focused on sourcing experts in Machine Learning, Deep Learning, Convolutional Neural Networks, Recurrent Neural Networks, Natural Language Processing, Computer Vision, and Autonomous Driving R&D.Mechanical Engineering:Specializing in roles requiring expertise in CAD, SolidWorks, Mechanical Systems, and Mechanical Design.

Partnered with corporations all over the world including, Geico, IBM, Microsoft, Oracle, Google, NFL, EMC, Northrop Grumman, along with many others.Provided IT consulting/talent acquisition solutions including, but not limited to, the following positions: Business analysts, project managers, architects, functional analysts, technology analysts, system administrators, database administrators, application development, QA and knowledge transfer, and technical trainers. We focus on connecting the best with the best, yielding mutually beneficial business relationships that work.

VOIP Administration:Spearheaded the configuration and maintenance of advanced VOIP phone systems. Expertly managed troubleshooting processes, rolled out innovative new features, coordinated vendor interactions, and ensured compliance with SLAs. Addressed and resolved issues related to call quality, connectivity, and hardware performance.Microsoft 365 Administration:Oversaw comprehensive management of Microsoft 365 accounts, implementing Group Policies and Security Policies, Mobile Device Management (MDM) with Intune, and efficient onboarding/offboarding processes. Administered licensing and user management, while ensuring robust security protocols. Provided expert support for Microsoft 365 applications, including Outlook, Teams, and OneDrive.Technical Support:Delivered exceptional technical support to both onsite and remote end-users through phone, email, and remote access tools. Effectively troubleshot and resolved complex issues related to hardware, software, and network connectivity, ensuring minimal downtime and high user satisfaction.IT Infrastructure Management:Managed and maintained IT infrastructure across multiple sites, including servers, switches, routers, firewalls, and other critical network devices. Conducted regular maintenance tasks such as backups and system updates, ensuring optimal performance and reliability.

A full life cycle Recruiter focusing on temporary/contracting roles with clients ranging from industry disrupting startups to Fortune 500 tech companies. Responsible for sourcing, screening, negotiating and on-boarding highly-specialized, senior level hardware/software engineers.

Agenda Business Services provides specialized healthcare and hospice brokerage services primarily focused on Healthcare and Hospice transactions. We work best with companies that have a specific plan and timeline. If you have an Agenda in healthcare, then you’ve come to the right place.Whether your Agenda is to purchase healthcare businesses or to sell your company we will provide you with the guidance, tools, and the network of seasoned brokers necessary to meet your goals. We excel at ensuring that the desired metrics that define success for your organization are achieved.

A performance based technical support call center with hundreds of workstations, several tiers of reps all servicing dozens of different ISP's. Responding to customer calls nation-wide, each diverse in technical requirement and customer care.