Business Analyst with extensive background performing workflow analysis (as-is & to-be); data modeling; business requirements elicitation; developing specifications; facilitating user acceptance testing; managing issues, errors,discrepancies and changes; resolving problems as the liaison between users and developers; facilitating implementations of system solutions that meet or exceed user expectations including end user training. Working in healthcare, financial services, banking, consumer products and business performance management. Skills Requirements Elicitation Communication Microsoft Word User Acceptance Testing Primary Point of Contact Microsoft Excel Workflow Analysis Customer Service Microsoft PowerPoint Data Analysis Documentation Microsoft OfficeProject Management Training Visio Test Cases Coaching and Mentoring BPMN Data Analysis Negotiation SDLC Data Modeling Resource Management SQLProcess Improvement Collaboration Flowcharting Functional Requirements Problem DiagnosisSix Sigma ImplementationTest Plans Meeting FacilitationProcess ImprovementProcess MappingRoot Cause AnalysisBusiness AnalyticsMulti-Dimensional DatabaseIterative DevelopmentModified Agile
Listed skills include Leadership, Team Building, Powerpoint, Banking, and 47 others.
