Edgar Monroy Email & Phone Number

Albany, Ny, Us

Albany, Ny, Us

In my spare time, I do some research in areas such as:Project Managementa) Are we successful and satisfied with project outcomes worldwide? If yes, why? If not, why not?b) Are we on the brink of discovering a more effective project management framework, or have we already identified all possibilities (e.g., Agile, Waterfall, Hybrid, Extreme)?c) Are modern project management practices yielding better results compared to the past, or were we more effective historically?Artificial Intelligencea) What AI tools can assist Project Managers and PMOs?b) How can AI enhance Root Cause Analysis by providing alternative perspectives?c) How can AI manage and track tasks generated from RAID, schedules, RCAs, etc.?d) How can AI generate tailored status reports for executives, mid-management, and operational teams?Creativity and Problem-Solvinga) Explore how we solve problems at both personal and organizational levels. Understanding how creativity is applied. Identifying the most effective problem-solving techniques and when to use them. Integrating current methodologies with creativity to create better experiences.I'm aiming at fully removing the box on "thinking outside the box" and identifying who and how the limits are set up.

Albany, Ny, Us

PMO Lead at NY Integrated Eligibility System (IES) Program

Malta, Ny, Us

-Service Management-Engagement Management-Supplier Management-Program/Project Management-Software/Service Contract Renewal-KPI development- Insourcing and Outsourcing

Albany, New York, Us

Child Health Information Integration Project (CHI2)

Independent Executive Consultant providing services to companies in USA and Latin America on the following areas:- IT Management, Service Management and Program/Portfolio Management- Vendor Manager Officer (VMO) and Outsourcing Consultant Advisor- Business Development Management, Business Relationship Management and Account Management

Norwalk, Ct, Us

Performed for GENPACT, ITO (IT Outsourcing) Business Development/ Program Management into GE Capital

Tokyo, Jp

Marseille, Provence-Alpes-Cote D'Azur, Fr

Managed four infrastructure projects in parallel. Helped on additional activities as Vendor Manager and identified on paper a financial model to cost out ~$2.5mm annually on IT services. Helped to measure the outsourced service.

Bentonville, Arkansas, Us

Improved relationship for Softtek in one critical project for Brazil by identifying and managing the expectations and creating the first draft of requirements following Wal-Mart’s PMM methodology. Shared best business practices acquired to the supplier .

Schenectady, Ny, Us

Performed for Softtek, Business Development activities into GE Energy, GE Healthcare and former GE Plastics/Silicones

Schenectady, Ny, Us

Managed for Softtek, a global maintenance and support team for applications in the commercial operations, sales, finance, and engineering with a team of ~150 consultants located nearshore (Mexico) and onsite (USA).

Schenectady, Ny, Us

Different roles from 1998 to 2001 with Softtek mainly for GE Energy, GE Global Exchange and Mckinsey

Armonk, New York, Ny, Us

Ms, Computing Science

Bachelor, Computing Science