Monte Kennedy Email and Phone Number
Monte Kennedy work email
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Monte Kennedy personal email
Experienced hospitality leader with a passion for maintaining positive, inclusive, and serving work environments through the practice of servant leadership.
Little Caesars Pizza
View- Website:
- littlecaesars.com
- Employees:
- 13740
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Retail TechLittle Caesars Pizza Nov 2022 - PresentDetroit, Michigan, United States• Provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchise stores• Log inquiries and respond to basic queries, run diagnostic tests, isolate problems, determine solutions and/or resolve issues• Follow-up with client and/or customer to ensure issue was resolved to their satisfaction.• Respond to queries using phones, email or other methods of communication• Provide basic instruction and support to clients with computer peripherals related to Caesar Vision product or delivery service customers.• Log all issues identified in Service Now call tracking system
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Sales RepTeleperformance Jan 2020 - Nov 2022Warren, Michigan, United States• Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner• Provide excellent customer service through active listening on every interaction• Troubleshoot and resolve customer issues through the use of desktop applications• Work with confidential customer information and treat it sensitively• Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge -
Welcome TalentAloft Hotels Nov 2018 - Nov 2019Greater Detroit AreaAnswered all inbound hotels calls with a medium volume of 50-150 calls per day. • Compiled multiple reservation reports for front office efficiency• Functions as the emergency on-call person for all scheduling conflicts.• Installed by management as the primary mentor and trainer for new employees.• Successfully used reservation system in accordance with Marriott rewards program• Balanced hotel inventory according to business needs -
Health Insurance AgentHorizon Blue Cross Blue Shield Of New Jersey Jan 2017 - Nov 2018 Answer incoming calls and assist members as needed with policy claims & benefit options Keep an accurate record of member inquiries Update member coordination of benefits and send out estimation of benefits when needed Reach out to providers to insure accurate procedure codes and dates of service Inform members of In and out of network status of providers and facilities -
Front Desk AgentSpringhill Suites By Marriott Feb 2016 - Apr 2017Southfield, MiOrganize, confirm, process, and conduct all guest check ins & outs Secure payments, verify billings, process all payment types, and secure bank Developed plan to keep track of market inventory, established means of getting caught up with three months of credit card authorization and discount forms Working to rebrand the property to Marriott's Autograph Collection; Responsible for managing welcome desk and employees -
Ios/Mac Os AdvisorThe Minacs Group Jun 2014 - Feb 2016Southfield, Mi Log call logs and assign call types, review client information and acknowledge product changes Provided information and direction for technical problem resolution, document case resolution, and diagnosed and ended user issues Promoted to Mac OS Advisor after four months with company
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Front Desk AgentCourtyard By Marriott Apr 2013 - Jun 2015Greater Detroit AreaConducted guest check ins & outs, assured guest accommodations were met Served as main point of contact for guest needs which included answering calls and dispatching appropriate personal to attend to requests, and maintained a log of such requests Brought guest scores up by managing to make personal connections having my name mentioned in comments several times, also was acknowledged for lending my a hand in other departments of the hotel including the restaurant and housekeeping Trained new hires for front deskServed as Manager on Duty Responsible for closing out the financial books of the hotel at the end of each business day. Reconciled hotel bank deposits to what was recorded in property management system. Nightly revenue reconciliation of room revenue, F&B revenue and all other revenue sources Responsible for an engaging arrival and departure experience Expedited room reservations, room assignment inventory and special request -
CustodianUniversity Of Michigan-Flint Sep 2012 - Jun 2014Flint, MiTake out/maintain office, hall, and bathroom trash, Sweep & mop floors, Clean carpets, windows, and bathrooms and laundry
Monte Kennedy Skills
Monte Kennedy Education Details
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Drama And Dramatics/Theatre Arts, General
Frequently Asked Questions about Monte Kennedy
What company does Monte Kennedy work for?
Monte Kennedy works for Little Caesars Pizza
What is Monte Kennedy's role at the current company?
Monte Kennedy's current role is Customer Service Professional.
What is Monte Kennedy's email address?
Monte Kennedy's email address is mo****@****tes.com
What schools did Monte Kennedy attend?
Monte Kennedy attended University Of Michigan-Flint, Davis Aerospace High School.
What are some of Monte Kennedy's interests?
Monte Kennedy has interest in Writing, Cooking, Social Media, Model, Theatre, Directing, Media, Acting.
What skills is Monte Kennedy known for?
Monte Kennedy has skills like Customer Service, Communication, Leadership, Social Media, Public Speaking, Teamwork, Microsoft Office, Hotels, Data Entry, Time Management, Event Planning, Customer Satisfaction.
Who are Monte Kennedy's colleagues?
Monte Kennedy's colleagues are Kimberly Velasquez, Arun Pariyar, Gurwinder Kaur, Aly Aly Eldin, Ashley Ashbaugh, Work Ready, Patricia Mcdonald.
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Monte Kennedy
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