Inês Monteiro Email & Phone Number

Lisboa, Portugal

• Development & Training:
• Management of the face-to-face and online training process, using SAP software;
• Survey of training needs;
• Ensuring the implementation of the Annual Training Plan;
• Participation in various human resources projects;
• Analyses and indicators.Recruitment & Selection:

Lisboa, Portugal

• Development & Training:
• Management of the face-to-face and online training process;
• Survey of training needs;
• Creating and ensuring the implementation of the Annual Training Plan;
• Participation in various human resources projects;
• Analyses and indicators.Recruitment & Selection:

Lisboa, Portugal

• Development & Training:
• Management of the face-to-face, b-learning, e-learning and face-to-face training process of the Holon Academy;
• Implementation of the performance appraisal process in Holon pharmacies;
• Monitoring and coordinating the mystery shopper process and customer satisfaction assessment in Holon pharmacies;
• Analysing and reporting on indicators;
• Consultancy and support to pharmacies in various areas of human resources (e.g. team management).Recruitment & Selection:

Lisboa, Portugal

• Recruitment & Selection:
• Internal and external recruitment and selection processes, at corporate level (e.g. technicians) and for the various Hospitals and Clinics (e.g. nurses);
• Recruitment and selection processes in partnership with temporary work companies (e.g. Kelly Services) and inclusive recruitment and selection processes;
• Responsible for publishing adverts on the various platforms (e.g. LinkedIn);
• Searching for candidates and screening CVs;
• Carrying out telephone, face-to-face and Skype interviews and group dynamics;

Lisboa, Portugal

• Recruitment & Selection:
• Monitoring recruitment and selection processes (e.g. nurses, assistants);
• Publishing adverts on the various platforms and screening CVs;
• Conducting telephone and face-to-face interviews and applying psychological tests.Development & Training:
• Welcome training for new employees;
• Managing the training process at administrative level.

Master'S In Social And Organisational Psychology, Psychology

Short Course, Business Sustainability Management - Institute For Sustainability Leadership

Postgraduate Degree, Human Resources Management

Postgraduate Degree, Psychological Assessment From Childhood To Adulthood

Master'S Degree, Psychocriminology

Licentiate Degree, Psychological Sciences