Development & Training:• Management of the face-to-face and online training process, using SAP software;• Survey of training needs;• Ensuring the implementation of the Annual Training Plan; • Participation in various human resources projects;• Analyses and indicators.Recruitment & Selection:• Internal and external recruitment and selection processes for the corporate area (e.g. technicians) and for Operations (e.g. train drivers, inspectors) at national level;• Candidate hiring process, including contractual issues;• Process of welcoming and integrating new employees.• Carrying out exit interviews.Projects and Organisational Development: • Hr strategic projects; • Attracting and retaining talent;• Redesigning the onboarding process;• Creation of the trainee programme;• Career Management;• Medium/long-term turnover planning.

Development & Training:• Management of the face-to-face and online training process;• Survey of training needs;• Creating and ensuring the implementation of the Annual Training Plan; • Participation in various human resources projects;• Analyses and indicators.Recruitment & Selection:• Internal and external recruitment and selection processes for the corporate area (e.g. managers) and for projects in Zagope's markets of operation, both nationally and internationally (e.g. Mozambique);• Recruitment and selection processes in partnership with national (e.g. Kelly Services) and international (e.g. Airswift) temporary labour companies;• Process of hiring candidates, including contractual issues;• Trainee programme (ZagopeMore);• Process of welcoming and integrating new employees and trainees.Communication & Employer Branding:• Definition of the company's internal and external communication plan and strategy, ensuring its operationalisation and execution;• Management of all internal (e.g. Intranet, Newsletter) and external (e.g. LinkedIn, Website) communication channels;• Realisation of partnerships with external entities; • Participation in job fairs and employer branding events.Social Responsibility & Sustainability:• Creation and development of the Social Responsibility and Sustainability area;• Management, implementation and monitoring of the Annual Activities Plan;• Development of initiatives to promote employee involvement;• Managing projects in conjunction with external institutions and organisations;• Contributing to internal and external reporting and carrying out analyses and indicators.

Development & Training:• Management of the face-to-face, b-learning, e-learning and face-to-face training process of the Holon Academy;• Implementation of the performance appraisal process in Holon pharmacies;• Monitoring and coordinating the mystery shopper process and customer satisfaction assessment in Holon pharmacies;• Analysing and reporting on indicators;• Consultancy and support to pharmacies in various areas of human resources (e.g. team management).Recruitment & Selection:• Responsible for the recruitment and selection processes for the various roles at Holon Pharmacies (e.g. pharmacists, pharmacy assistants);• Responsible for the recruitment and selection of trainees for Holon Pharmacies.Communication & Employer Branding:• Participation in job fairs and employer branding events; • Organisation of partnerships with schools, colleges and other organisations;• Internal communication (e.g. writing HR articles).

Recruitment & Selection: • Internal and external recruitment and selection processes, at corporate level (e.g. technicians) and for the various Hospitals and Clinics (e.g. nurses);• Recruitment and selection processes in partnership with temporary work companies (e.g. Kelly Services) and inclusive recruitment and selection processes;• Responsible for publishing adverts on the various platforms (e.g. LinkedIn);• Searching for candidates and screening CVs;• Carrying out telephone, face-to-face and Skype interviews and group dynamics;• Carrying out exit interviews;• Candidate induction process, including contractual issues;• Trainee induction process.Communication & Employer Branding:• Establishing partnerships with schools, colleges or training centres to attract future candidates; • Participation in job fairs.

Recruitment & Selection:• Monitoring recruitment and selection processes (e.g. nurses, assistants); • Publishing adverts on the various platforms and screening CVs;• Conducting telephone and face-to-face interviews and applying psychological tests.Development & Training:• Welcome training for new employees; • Managing the training process at administrative level.