Rogerio Monteiro Email & Phone Number

A versatile senior executive with a successful international career, including Enterprise Sales with solid results, Management of Large Teams & Business, and a Vast Understanding of the Customer Experience arena. Strong experience in the US and Latin American markets in various segments, with a plus in Automotive, Retail, and Financial Services. Experience in client and supplier side, startup and global companies, shows the capacity to adapt to very different environments. Fluent in English, Portuguese, and Spanish. Some facts include: • Enterprise Sales: responsible for bringing 52 accounts in almost six years at Worthix, of which the vast majority being global brands, contributing direct and significantly to the business growth;• Management of Large Teams & Business: - As EVP at TNS, managed a $46M business and over 60 people in San Francisco, Seattle, LA, San Diego, and San Jose. Direct responsible for increasing profitability by 30% in 2014 (vs. 2013). - As MD of Loyalty at Ipsos, responsible for leading a 55-people team, providing thought leadership, and promoting general guidance end to end (Operations & Client Service teams). - As MD of GfK Technology, managed a $40M business and teams in San Francisco, Seattle, New York, Wayne, and Princeton. Consistently achieving goals to grow the business (organically) and client portfolio.• CX Expert: a comprehensive understanding of the customer experience area, from the latest technologies available in the market to customer journey definition, clusters, segmentations, and actionability. Above all, ensure organizations bring clients to the center of business transformations. • Leadership Style: Solid skills in managing people and conflicts, promoting teamwork, inspiring and motivating teams – plus, a natural interpersonal relationship and ability to deal with different cultures and situations. Very F2F, straight feedback, eye-to-eye style. • International: Vast experience abroad throughout the career - from Latam to the US and the Middle East.