Michael Monte Email & Phone Number

Boston, Ma, Us

Bad Homburg, Frankfurt, De

• Management of Supplier Enablement and Catalog Enablement processes for North America• Sole contact for all internal and external inquiries and requests for enabling supplier records into SAP Business Network• Outreach to supply base (Project Notification Letters/Trade Relationship Requests)• Ongoing supplier training sessions (group and individual); trading with FMC on SAP Business Network, PO and Invoice• SME for all Supplier-related • Implementation and maintenance of catalogs for all categories and applicable suppliers• Change agent and single point of contact for category managers/buyers and suppliers to understand the catalog content management process• Functional subject matter expert: SAP Ariba transaction processing, such as Punch-out catalogs, Internal CIF (Catalog Interchange Format) or Non-Catalog purchase orders; understand and convey the differences and benefits of each to stakeholders• Coordination and outreach with suppliers regarding catalog content and maintenance• Educate and communicate suppliers with catalog enablement process, requirements, timelines and readiness• Support Category Managers/Directors during supplier integration/enablement phase to support catalog content management, order confirmation and invoice automation:

Marlborough, Ma, Us

•Develop and support the overall supplier enablement strategy for onboarding suppliers to Ariba•Collaborate in the development of standard requirements across the network to implement the supplier enablement process.•Design, plan and execute testing to validate supplier enablement as part of overall system validation.•Ensure supplier data collection is accurate for enablement.•Execute the supplier enablement strategy in collaboration with supplier relationship managers, including managing any enablement escalations.•Ability to manage onboarding independently, meeting time constraints and prioritizing deliverables.•Be the subject matter expert for supplier enablement activities; PO confirmation and invoice automation (electronic invoicing, PO flipping, etc.)•Partner with Change Management team to develop communication strategies to both internal and external stakeholders to drive and maintain engagement momentum.•Communicate supplier network portal connectivity information to supplier•Support the development of training requirements and train suppliers in the enablement process•Train supplier on supplier network portal tools, required formats and technical settings•Inform Supplier on supplier network portal and Invoicing responsibilities•Resolve supplier objections or facilitate policy exception for supplier•Ability to analyze data, draw conclusions and communicate solutions to the team.•Support implementation of the Ariba PtP, including future state process design, requirements development and implementation.

Newton, Massachusetts, Us

• Support ongoing release of custom CRM software used to run childcare centers, including upgrades, enhancements and patches• Prepare Business Requirements Documents and other supporting documentation based on user requirements; manage enhancement development and testing with third-party developers.

• Salesforce Admin Training ADM201, 2017• English-as-Foreign-Language (EFL) Coach, doctoral and post-doc candidates• Freelance Church Musician• Various retail customer-service/CRM work• Family obligations

Paris, France, Fr

• Purchasing SME; SAP implementation•Ariba 9r1 Core Team Support, including training (2012)• Ongoing deployment of Ariba Buyer 8.2.2: Canada, Japan, including training development and delivery (2011)• Redesigned procurement spend reporting using existing tools and software, working with European team to streamline global reporting (2010)• Managed external consulting group through development and implementation of global supplier data entry form (2009)• US representative on global new supplier business process initiative to examine and redevelop new supplier record capture (2009)• Project manager; redeployment of Ariba Contracts Workbench (2008)• Project manager; implementation of Ariba Analysis (2008)• Functional Lead on worldwide Ariba Buyer implementation; primary liaison between Genzyme and Ariba personnel during initial implementation phase (2004-2005)• Collaborate with senior management and colleagues worldwide to develop and implement business strategy for ongoing rollouts, enhancements, and upgrades.• Primary point of contact within Genzyme worldwide for all eProcurement queries and issues. Troubleshooting, testing and solving issues, engaging IT and Ariba support where appropriate.• Functional liaison to Genzyme IT technical team; work to develop new functionality and system enhancements, including testing and documentation of changes as pertains to SOX requirements.• Develop and train additional system admins to effectively manage the application, troubleshoot and solve problems, and to provide telephone help desk support for the application.• Design and delivery of compelling user training program to all levels of employees; write all documentation and collateral; provide “train-the-trainer” individual sessions for additional personnel worldwide• Manage data preparation and load in ongoing global implementation of Ariba modules.

Mat, English Literature/Secondary Education

Ba, Speech/Theater

Teacher Of English As A Second Language Certification, Teaching English As A Second Or Foreign Language/Esl Language Instructor