Pablo Montenegro R. Email & Phone Number

Santiago Metropolitan Region, Chile

• Person in charge of the strategic alignment between the collection product vision and client needs, focused on value maximization and feature innovation.
• Pioneer in launching payment solutions through interoperable QRs, improving user experience and transaction efficiency.
• Forger of strategic alliances with FINTECH for the development and implementation of cutting-edge collection products.
• Leader in introducing advanced notification methods, such as email, to optimize communication with users of collection services.
• Promoter of automatic payment collection using Host-to-Host technologies, reinforcing security and confidence in client operations.
• Digital transformer, streamlining operations and building loyalty through technology.

Gran Santiago, Región Metropolitana De Santiago, Chile

• Led the strategic product direction of Cash Collection products, ensuring an exceptional user experience for our clients.
• Innovated with the development and launch of PAC Collection 2.0, a revolutionary solution that promotes the digitization and automation of automatic collections and payments, achieving a significant 30% decrease in.

Santiago, Chile

• Effective leadership of the operational start-up team for cash managementclients, ensuring a smooth and efficient transition.
• Optimization of the implementation process through client feedback analysis, achieving a 35% increase in client retention.
• Monitoring and reporting of key product metrics, resulting in a 25% growth in the activation of new offers during the first year.
• Strategic restructuring of client service by segments, achieving a 10% improvement in the Net Promoter Score (NPS).

Santiago, Región Metropolitana De Santiago, Chile

• Commercial management and strengthening of relationships in the intangible products sector, specialized in AFP and pensions.
• Development of strategic business products with a focus on data analysis.
• Planning and execution of business strategies for client acquisition and loyalty at AFP Capital.
• Creation and maintenance of a robust client portfolio, with a firm commitment to quality and client satisfaction.
• Application of a strategic approach with a business vision for the generation of new business opportunities.

Santiago, Chile

• Expertise in Cash Management, playing key roles such as Product ImplementationAnalyst, Implementation Area Supervisor and After-Sales Executive.
• Optimization of key indicators through the preparation of business pipeline reports and strategic portfolio management to ensure client loyalty.
• Leadership in team management and training, focused on continuous improvementand performance evaluation to achieve operational excellence.
• Development of detailed reports on portfolio transactionality and productivity, contributing to analysis and decision making based on data.
• Specialized attention to internal client requirements and efficient activation of contracted services, guaranteeing a superior client experience.

Bolivia

Master En Banca Y Mercados Financieros, Banking And Financial Support Services, Magister En Banca Y Mercados Financieros

Magister En Banca Y Mercados Financieros - Mbmf, Banking And Financial Support Services

Grado En Ingeniería, Ingeniería Civil, Titulado

Contrucción Civil, Técnico En Construcción, Titulado