With over five years of experience in customer service, banking, and consumer relations, I am a competitive, consistent, and reliable professional who can adapt to any environment. My core competencies include data entry and documentation, product demonstration, compliance management, and relationship building.As a Member Service Representative at Michigan First Credit Union, I support the credit union's mission of enhancing members' lives by providing quality service and solutions to their financial needs. I respond to customer inquiries and complaints in a timely and professional manner, process customer transactions, and provide customer service support for online and mobile banking. I also initiate the responsibility as a single point of contact for members 365 days a year, and actively build connections and trust with potential stakeholders and members.