Montserrat Hernández Rodríguez

Montserrat Hernández Rodríguez Email and Phone Number

Managing Director @ Cibes Lift Ibérica
Madrid, ES
Montserrat Hernández Rodríguez's Location
Greater Madrid Metropolitan Area, Spain
About Montserrat Hernández Rodríguez

I trust in leadership and teamwork, fundamental, to tackle the challenges that companies of the 21st century have to face; Today's customers demand the best customer experience and their full satisfaction, and that we continue to improve and innovate according to their needs. A 360º vision, extensive experience in management and sales, communication skills, constant curiosity and empathy, among others, define me as a professional to carry out this process ...

Montserrat Hernández Rodríguez's Current Company Details
Cibes Lift Ibérica

Cibes Lift Ibérica

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Managing Director
Madrid, ES
Montserrat Hernández Rodríguez Work Experience Details
  • Cibes Lift Ibérica
    Managing Director
    Cibes Lift Ibérica
    Madrid, Es
  • Cibes Lift Ibérica
    General Manager
    Cibes Lift Ibérica May 2020 - Present
    General Manager Cibes Lift Iberica
  • Algeco Spain
    Directora Zona Atlantica
    Algeco Spain Feb 2018 - Mar 2020
    »Regional Manager Spain» Dependency of the Managing Director Southern »Responsible of the P&L of the zone »Director of the zone´s delegations within the territorial area, in whose human profiles are composed of Delegates, Commercial, Technical and Administratives»Set the Annual Budget of the area and the forecasts of the delegations in charge. »Monitoring commercial KPis , objectives »Implementation of the new commercial models » Coordination with the central technical, financial and project departments, as well as Sales Excelence »Establishment of new ways of developing business in the area, in coordination with the strategy of the company. »Collaboration in interlocution with certain customers B2B
  • Thyssenkrupp
    Sales Manager Iberia
    Thyssenkrupp Nov 2016 - Dec 2017
    Madrid Area, Spain
    Sales Manager of the Iberia Repairs business line. - Analysis and market segmentation and customer typology. - Establishment of strategic and operational plans to increase sales - Design of sales processes and commercial pricing tools - Sizing of sales force and reorganization of commercial teams; assignment of roles, definition of functions, assignment of tasks - Design and implementation of Sales Policy; price policy, margin policy, incentive policy. - Coordination, monitoring and control of processes and Brand Image common to the client with network of branches- Continuous monitoring of KPi's and results, P & L; contingency plans with branches managers
  • Thyssenkrupp
    Manager Asel Ascensores, S.L. (Company Belonging To Thyssenkrupp Elevator)
    Thyssenkrupp Sep 2010 - Nov 2016
    Madrid Area, Spain
    - Company management until integration into a central company. Newly created company - Estrategic Manager: Market analysis and choice of niche market and target customer. Choice of products and services. Definition of the brand image, and value proposition to the market. - Operations Manager and Customer Centric Management: Creation of all organizational, legal and administrative processes, human resources, personnel selection for the service, sale, accounting and reporting activity. Agreements with the network of suppliers and customer portfolio to start the customer service activity. - Bussiness development manager: to grow the company with prospection and sale of contracts of maintenance services and products (repairs, modernizations, new installations) - Commercial Direction and Sales Manager: Process business processes and organize the salesforce for prospecting and loyalty; marking and monitoring objectives and support in negotiations with clients when necessary. - Marketing manager:Implementation of new technologies and digital environments to let us know and distinguish ourselves; knowledge of the client through CRM systems, web page design with SEO advertising, inserting profiles in social networks: Facebook, Twitter via communitty manager, digital newsletter to customers, geolocation of Technical Service cars, commercial App ... etc. - Final accountant of the income statement, P & L - Support in work teams in international group programs. - Representative of the company in the association Gremial and organisms of control and representation before the public administration. - Achievements: to become a recognized company in the market in two years and grow 50% the number of facilities in the portfolio compared to the initial in five years, and 40% in turnover and increase positive results from year to year more than 15% per year
  • Thyssenkrupp
    Head Of Key Accounts (Kam)
    Thyssenkrupp Oct 2009 - Sep 2010
    Madrid Area, Spain
    - Management and Coordination of Key Accounts strategies at national level: - Interlocution and negotiation with key accounts, - Definition of sales strategies at national level. - Negotiation of sales frameworks agreements - Loyalty programs; corporate events, cross selling etc ... - Management and coordination of account managers of network branches of national sales of key accounts
  • Thyssenkrupp
    Branch Manager - Branch Manager Madrid Key Accounts
    Thyssenkrupp Jan 1999 - Sep 2009
    Madrid Area, Spain
    Branch Management and Commercial Management - Functions of Sales Manager and Operations Manager for customer service. - Management of multidisciplinary teams (Technicians, Heads of Service, Commercial Prospecting, Account Managers, administrative staff) for the providing of regular technical service maintenance and repairs according to contract. - Support and monitoring of the sales force in the loyalty and defense portfolio activity as well as the sale of products and services, supervision of proposals to customers. - Responsible for the branch´s profit and losses (P & L) - As director of Key Accounts branch, in addition, design of special services and custom sales services according to the type and needs of each customer. - Interlocution, negotiation and representative of the company with key accounts.
  • Thyssenkrupp
    Sales Person
    Thyssenkrupp Mar 1994 - Dec 1998
    Madrid Area, Spain
    Account manager; -Commercial technical consultant.-Estimation preparation-Defense portfolio, customer’s loyalty, -Proactive selling of products and servicesAchievements:Surpass all assigned sales every yearIncrease the client portfolio by 5% per yearCreate lasting relationships with clients

Montserrat Hernández Rodríguez Skills

Liderazgo De Equipos Estrategia Empresarial Orientado A Resultados Sales Manager Customer Centric Management Director Comercial Microsoft Office Communication Skills Customer Orientation Commercial Management Team Leadership Strategy Marketing Management Business Strategy Negotiation Key Account Manager Skills Director De Ventas Skills

Montserrat Hernández Rodríguez Education Details

Frequently Asked Questions about Montserrat Hernández Rodríguez

What company does Montserrat Hernández Rodríguez work for?

Montserrat Hernández Rodríguez works for Cibes Lift Ibérica

What is Montserrat Hernández Rodríguez's role at the current company?

Montserrat Hernández Rodríguez's current role is Managing Director.

What schools did Montserrat Hernández Rodríguez attend?

Montserrat Hernández Rodríguez attended Universidad Politecnica Madrid, Eae Business School, Iebs, Ie Business School, Universidad Rey Juan Carlos, Universidad Rey Juan Carlos, Universidad Rey Juan Carlos, Iebs Business School.

What skills is Montserrat Hernández Rodríguez known for?

Montserrat Hernández Rodríguez has skills like Liderazgo De Equipos, Estrategia Empresarial, Orientado A Resultados, Sales Manager, Customer Centric Management, Director Comercial, Microsoft Office, Communication Skills, Customer Orientation, Commercial Management, Team Leadership, Strategy.

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