Monty Richards Email and Phone Number
Monty Richards work email
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Monty Richards personal email
With a diverse background spanning multiple industries and disciplines, I have cultivated a unique blend of skills and experiences that drive my professional growth. My career began as a certified Emergency Medical Technician (EMT) while in college, transitioned through a decade of dedicated military and law enforcement service, and extended into every facet of the automotive industry, including repair, service, and sales. These experiences have provided me with a robust foundation in business acumen and leadership.In my professional roles, I have consistently demonstrated a strong track record in leadership, particularly within sales and service environments. My approach is characterized by professionalism, collaborative prowess, and meticulous attention to detail. I excel in active listening and proactive problem-solving, driven by a passion for continuous learning and knowledge sharing.Currently pursuing concurrent undergraduate and graduate degrees in Software Engineering at Arizona State University, I am expanding my technical expertise in computer programming and data analysis, provided by my military intelligence training. This academic pursuit allows me to integrate theoretical insights with practical applications, further enhancing my ability to address complex challenges effectively.I am eager to leverage my diverse skill set and experiences in a part-time or full-time capacity that aligns with my educational and professional goals. I look forward to contributing to a dynamic team and driving impactful results.
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Stem AmbassadorEstrella Mountain Community CollegeGlendale, Az, Us
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Stem AmbassadorEstrella Mountain Community College Jan 2024 - PresentAvondale, Arizona, United StatesAs a Science, Technology, Engineering & Mathematics (STEM) Center of Excellence Chemistry department liaison, ambassador, and tutor, I played a pivotal role in supporting student success and fostering academic excellence. Personally recognized and recommended by the Chemistry Department Chair for the position, I leveraged my extensive background in customer service and communication to maintain close collaboration with seven professors across various applicable classes. I facilitated group and individual study sessions tailored to reinforce course material and address students' needs. Drawing from my experience in leadership and organization, I conducted pre- and post-exam preparation sessions, attended instructor-led lectures to provide additional support, and organized two specialized chemistry workshops. Additionally, my expertise in academic support and guidance enabled me to offer personalized advice on study strategies, empowering students to reach their full potential. Through collaborative tutoring strategies and peer engagement, I actively contributed to the overall success of the STEM Center, enhancing student learning experiences and promoting a culture of academic excellence -
Veterans Center AdvisorEstrella Mountain Community College May 2023 - Jan 2024Avondale, Arizona, United StatesAs a Veterans Center Advisor under the VA work-study program, I served as the lead work-study, demonstrating proficiency in assisting students with enrollment, registration, and establishing VA-approved educational and vocational goals. Drawing from my experience in customer service and communication, I provided personalized support to students, ensuring their needs were met through individualized consultations and guidance sessions. Additionally, as a FERPA certified advisor, I maintained compliance and integrity in handling student records and confidential information. Leveraging my skills in organization and administration, I conducted student orientations, interviews, and course planning sessions, facilitating a smooth transition into academic programs. Furthermore, my ability to interpret transcripts and conduct presentations enabled me to provide valuable insights and resources to students regarding their academic progress and career pathways. By fostering strong relationships with faculty, staff, and other student services offices, I ensured comprehensive support was available to students, enhancing their overall experience and success at the institution.
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Internet Sales ManagerArrowhead Bmw Mar 2022 - Oct 2022Glendale, Arizona, United StatesAs an Internet Sales Manager at Arrowhead BMW, I excelled in promoting customer loyalty and driving consistent sales by delivering a world-class sales experience through knowledgeable assistance. Leveraging my expertise in customer service and communication, I provided accurate information on promotions, customer programs, and products, contributing to high customer retention rates. Drawing from my background in automotive sales and customer relations, I assisted customers with product questions, selections, and purchases, ensuring their unique needs were met through in-depth interviews. Additionally, my experience as an Internet Sales Manager enabled me to prepare clients for ownership with a smooth and thorough delivery process, fostering sustained repeat and referral client relationships. With a focus on exceeding sales targets and enhancing customer satisfaction, I consistently demonstrated a commitment to excellence and professionalism in all interactions, contributing to the overall success of the dealership. -
Internet Sales ManagerAvondale Nissan Oct 2020 - Feb 2022Avondale, Arizona, United StatesAs an Internet Sales Manager at Avondale Nissan, I consistently demonstrated high performance, earning recognition as Salesman of the Month multiple times. With an average of 17+ units sold monthly, I contributed to over $43K in gross profit in the last month alone. Leading as the top gross profit generator within the sales team, I effectively sold both front and back-end products, maximizing revenue opportunities. Leveraging my strong communication and customer service skills honed during my previous roles, I achieved a remarkable 90% conversion ratio from internet and phone leads to appointments, with a nearly perfect appointment closing ratio, employing a cradle-to-grave approach. My dedication to customer satisfaction extended beyond sales, as evidenced by my exceptional ability to generate positive business and Google reviews, enhancing our dealership's social media and internet presence. Through my expertise in sales key performance indicators (KPIs), I consistently exceeded targets, driving increased sales and revenue for the dealership. -
Customer Service ManagerAamco Transmissions And Total Car Care Jan 2019 - Oct 2020Phoenix, Arizona, United StatesThroughout my tenure, I consistently achieved and surpassed sales targets, contributing to over $800k in sales and $510k in store profit. Leveraging my extensive background in customer service, public speaking, and communication, I prioritized providing exceptional experiences to over 2100 customers through the implementation of tailored programs and initiatives. Drawing from my technical knowledge gained during my time as an automotive technician, I ensured seamless operations by maintaining employee productivity and upholding shop standards. My leadership skills enabled me to direct staff duties and repairs in alignment with company policies, procedures, and compliance regulations. Merging my expertise in managing point-of-sale transactions, inventory integrity, and procurement practices, I meticulously oversaw these aspects, ensuring strict adherence to established protocols. With a focus on efficiency and safety, I monitored workflows and procedures to optimize productivity and maintain a safe working environment. Trusted as a key holder, I assumed responsibility for opening and closing procedures, demonstrating reliability and attention to detail. Effective communication remained paramount in fostering positive relationships with store associates, ownership, and customers alike, further enhancing my ability to excel in this role. -
Correctional OfficerArizona Department Of Corrections Mar 2016 - May 2018Buckeye, Arizona, United StatesAs a Correctional Officer at the Arizona Department of Corrections, I applied advanced verbal de-escalation techniques to effectively manage tense and uncertain situations. Leveraging my previous training in public speaking and communication, I reacted appropriately and proportionately in challenging circumstances. My strong adherence to schedules, attendance, and understanding of rules and regulations ensured smooth operations within the facility. I maintained a professional appearance and demeanor at all times, reflecting positively on the department. Utilizing my advanced verbal and written communication skills, honed through previous roles, I effectively prepared reports, documented observations, and provided clear instructions. Additionally, my basic first aid skills proved valuable in responding to medical emergencies when needed. With a keen eye for detail, I conducted thorough inspections and managed large inventories, contributing to the overall safety and security of the facility. -
Automotive TechnicianBrake Masters Corporation Jul 2015 - Mar 2016Phoenix, Arizona, United StatesI transitioned from an apprentice technician to positions of increasing responsibility, including lube technician, B level technician, and hybrid front office sales representative, driven by my expertise in public speaking and communication. I effectively engaged with customers, providing technical diagnoses and discussing potential repairs. Through meticulous inspections and examinations, I ensured accurate assessments and maintained a safe work environment. Actively pursuing professional development, I attended formal training sessions to expand my technical knowledge. I consistently verified the quality of work and demonstrated strong initiative, working independently with minimal supervision. Proficient in a wide range of automotive repairs, I am currently preparing for ASE examinations to further enhance my skills. -
Senior Intelligence AnalystUnited States Air Force Feb 2009 - Jun 2015Virginia, United StatesDuring my tenure with the United States Air Force, I excelled as the lead intelligence instructor & evaluator, earning the sole 'expert' evaluation rating in 2012 among a team of 65. I managed a team of over 30 intelligence analysts and provided training and evaluation to 68 intelligence personnel across five states, resulting in seven 'expert' evaluation ratings. My responsibilities also included overseeing research, analysis, and intelligence production for a wide range of aerial missions, ensuring seamless coordination between ground, air, and naval assets. Additionally, throughout my career, I collaborated on various projects including military police investigations, base vulnerability assessments, anti-terrorism evaluations, and intelligence collection training for security forces. These efforts fostered international alliance cooperation with over a dozen countries and supported The Office of Special Investigations, culminating in direct participation in 976 missions. -
Emergency Medical TechnicianChewelah Rural Ambulance Svc Jul 2008 - Jan 2009Chewelah, Washington, United StatesAs an Emergency Medical Technician - Basic at Chewelah Rural Ambulance Service, I embarked on the foundational stage of my professional journey, laying the cornerstone for every subsequent career endeavor. Working approximately 60 hours a week, I balanced my responsibilities as an EMT while attending school, often dedicating weekends entirely to serving the community from Friday night until Sunday evening. This formative experience instilled in me the values of dedication, resilience, and compassion, which have guided me throughout my career. Leveraging my background in emergency medical services, I honed crucial skills in crisis management, patient care, and rapid decision-making under pressure. Additionally, my commitment to excellence and continuous learning enabled me to thrive in dynamic and high-pressure environments. As I progressed in my career, I carried forward the lessons learned during my time as an EMT, integrating them into every role and contributing to my professional growth and success.
Monty Richards Skills
Monty Richards Education Details
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Computer Software Engineering
Frequently Asked Questions about Monty Richards
What company does Monty Richards work for?
Monty Richards works for Estrella Mountain Community College
What is Monty Richards's role at the current company?
Monty Richards's current role is STEM Ambassador.
What is Monty Richards's email address?
Monty Richards's email address is mo****@****eke.com
What schools did Monty Richards attend?
Monty Richards attended Ira A. Fulton Schools Of Engineering At Arizona State University, Estrella Mountain Community College, Estrella Mountain Community College, Spokane Community College.
What are some of Monty Richards's interests?
Monty Richards has interest in Health.
What skills is Monty Richards known for?
Monty Richards has skills like Intelligence Analysis, Military Experience, Military, Dod, Force Protection, Program Management, Counterterrorism, Leadership, Training, Sigint, U.s. Department Of Defense, Team Leadership.
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Monty Richards
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Monty Richards
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