Walgreens is our go-to for Pharmacy, Health & Wellness and Photo products. Refill prescriptions online, order items for delivery or store pickup,I am a retail operations leader steering change adoption to course correct troubled locations and return stores to profitability. Honed business acumen at several of the most-recognized and admired brands in US including Walmart, Kroger, and Walgreens. Leverage innate leadership traits to build top-performing teams and guide through challenging obstacles, transitions, and restructurings. Craft best practice development and continuous process improvement initiatives to support growth.SELECTED CAREER HIGHLIGHTS- Increased YTD sales 5%, boosted profits 7%, and raised store ranking from #12 to #2 in less than a year. Introduced best practices and reached out in community to recruit exceptional candidates while elevating existing talent bench.- Realized 5% EBITDA outpacing industry average of 3.62% for division with 16 stores producing $499.2M in sales. Captured #1 in KPIs, increased sales 7%, decreased shrink 5%, and saved expenses reducing wasteful spending.- Directed up to 300-member team and set up operational training sessions for assistant managers to build workforce capital and prepare future leaders. Provided education on variety of business topics, reviewed wins, and discussed lessons learned.- Achieved #1 divisional rank for display compliance propelling metric from 50% to over 97%. Advanced performance of entire district devising simplified best practice checklist that became gold standard throughout division.- Founded Delta’s Division resource group for minorities/LGBTQ and Co-Chaired AAARG. Researched issues driving away diverse talent and developed educational program to focus on retention/inclusion presented to corporate and divisional executives.EXPERTISEStrategic Planning | P&L Management | Budgeting/Forecasting | Communication | Problem Solving | Teamwork | Creativity | Customer Service | Merchandising | Inventory | Performance Management | Corrective Actions | Goal Setting | Talent Management | Training & Development | KPIs/Benchmarks | Data Analysis | DE&I | Operations Management | Merchandising | Coaching | Team Developing and High Level Performing.