Service Delivery Manager
Current
Sep 2023 - Present
AeroLeads people directory · profile
Monu Khan Email & Phone Number
Service Delivery Manager | IT Ops Service delivery| Agile Mindset | ITSM-ITIL®4 | SCRUM | SIAM™| AZURE | AWS| MBA
at
TO THE NEW
1 work email found
@accenture.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Delivery Manager | IT Ops Service delivery| Agile Mindset | ITSM-ITIL®4 | SCRUM | SIAM™| AZURE | AWS| MBA
Location
South Delhi, Delhi, India
Company size
Who is Monu Khan? Overview
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Quick answer
Monu Khan is listed as Service Delivery Manager | IT Ops Service delivery| Agile Mindset | ITSM-ITIL®4 | SCRUM | SIAM™| AZURE | AWS| MBA at TO THE NEW, a with 1591 employees, based in South Delhi, Delhi, India. AeroLeads shows a work email signal at accenture.com and a matched LinkedIn profile for Monu Khan.
Monu Khan previously worked as Service Delivery Manager at To The New and SIAM - Global Incident Manager at Accenture. Monu Khan holds Executive Mba, Project Management from Jamia Millia Islamia.
Company email context
Email format at TO THE NEW
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{first}.{last}@accenture.com
86% confidence
AeroLeads found 1 current-domain work email signal for Monu Khan. Compare company email patterns before reaching out.
Profile bio
About Monu Khan
I am an engineering graduate IT professional with a demonstrated history of working in the reputed MNCs like CSC (DXC) , IBM and AccentureCERTIFICATION : ITIL 4 ,Azure Cloud (AZ 900), AWS Practitioner, Oracle cloud Infrastructure(OCI) foundationINSTRUCTOR LED TRAININGS : SIAM Professional, SCRUM Master , ITIL 4, Project Management-Project Risk Management , Google Cloud Professional, Azure cloud foundation.IT professional TOTAL EXP: 9+ years of expertise.SKILLS:IT Infra Operations ManagementIT Service DeliveryMajor/Critical Incident ManagementService Management (Incident, Change, Problem, SLA)Team Management/Team leadingSIAM-Service Integration and Management Professional, Cloud - Azure, AWS,GCP and OCI (basic)Hobbies: Fond of Reading books ,volunteering and involving in social works.
Listed skills include Windows, Vmware, Agile, Vmware Vsphere, and 37 others.
Current workplace
Monu Khan's current company
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To The New
6 roles
Monu Khan work experience
A career timeline built from the work history available for this profile.
Siam - Global Incident Manager
Jan 2023 - Sep 2023
Information Technology Operations Team Lead
*Managing the IT operations Service Delivery *Managing team of 20 professionals and engineers*Responsible for Monthly Shift roster and ensuring resources availability and business continuity.*Productivity report and Performance review of the team members*Driving end to end automations and service improvement (CSI) ideas*Creating and Maintaining Run Book/Ways of Working documents and SOPs (Standard Operating Procedures) documents*Service management, Incident Management, Configuration management, SLA management, Coordinating with internal and external service providers and Vendors*Driving Major bridge calls and collaborating with multiple vendors, stakeholders and third parties for the business impacting issue resolution*Preparing and Presenting Service deliver (SDR) report to client and Higher Management every month*FUN Friday Activities: - Organizing the weekly Fun Friday activities for inter team interactions and engagement*Drives multiple weekly/daily calls. (Daily Ops Call, Weekly Tools tracker & Incident call).*Responsible for completing On-boarding and Off-boarding of resources in the project team. KT and Upskilling planning of team members*Facilitating Higher management and Project Management*Stakeholder management and cross functional teams collaboration*End to End responsible and accountable for service delivery and escalation management*Maintaning WBSE charge sheet for the team, validating the work charging hours
Apr 2021 - Jan 2023
Service Delivery Specialist
Jun 2019 - Apr 2021
Technical Services Specialist
Oct 2016 - Jun 2019
May 2015 - Sep 2016
Team & coworkers
Colleagues at TO THE NEW
Other employees you can reach at tothenew.com. View company contacts for 1591 employees →
VK
Vipin Kumar
Colleague at To The NewNoida, Uttar Pradesh, India
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SD
Sanchita Das Gupta
Colleague at To The NewNoida, Uttar Pradesh, India
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TD
Trishna Devi
Colleague at To The NewDelhi, India
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SK
Shivam Kaushal
Colleague at To The NewHimachal Pradesh, India
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AS
Abhishek Saini
Colleague at To The NewAmbala, Haryana, India
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ST
Sih T.
Colleague at To The NewNoida, Uttar Pradesh, India
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SN
Sanjay Negi
Colleague at To The NewNoida, Uttar Pradesh, India
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PS
Prem Singh
Colleague at To The NewNoida, Uttar Pradesh, India
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PB
Pulkit Bhatia
Colleague at To The NewGurugram, Haryana, India
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ES
Eddy Sarpong
Colleague at To The NewKumasi, Ashanti Region, Ghana
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Vipin Kumar
Colleague at To The NewNoida, Uttar Pradesh, India
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SD
Sanchita Das Gupta
Colleague at To The NewNoida, Uttar Pradesh, India
View →
TD
Trishna Devi
Colleague at To The NewDelhi, India
View →
SK
Shivam Kaushal
Colleague at To The NewHimachal Pradesh, India
View →
AS
Abhishek Saini
Colleague at To The NewAmbala, Haryana, India
View →
ST
Sih T.
Colleague at To The NewNoida, Uttar Pradesh, India
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SN
Sanjay Negi
Colleague at To The NewNoida, Uttar Pradesh, India
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PS
Prem Singh
Colleague at To The NewNoida, Uttar Pradesh, India
View →
PB
Pulkit Bhatia
Colleague at To The NewGurugram, Haryana, India
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ES
Eddy Sarpong
Colleague at To The NewKumasi, Ashanti Region, Ghana
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3 education records
Monu Khan education
Executive Mba, Project Management
Bachelor'S Degree, Electrical, Electronics And Communications Engineering, A
Certificate In Italian Language, Italian Language And Literature, First
FAQ
Frequently asked questions about Monu Khan
Quick answers generated from the profile data available on this page.
What company does Monu Khan work for?
Monu Khan works for TO THE NEW.
What is Monu Khan's role at TO THE NEW?
Monu Khan is listed as Service Delivery Manager | IT Ops Service delivery| Agile Mindset | ITSM-ITIL®4 | SCRUM | SIAM™| AZURE | AWS| MBA at TO THE NEW.
What is Monu Khan's email address?
AeroLeads has found 1 work email signal at @accenture.com for Monu Khan at TO THE NEW.
Where is Monu Khan based?
Monu Khan is based in South Delhi, Delhi, India while working with TO THE NEW.
What companies has Monu Khan worked for?
Monu Khan has worked for To The New, Accenture, Ibm, and Dxc Technology.
Who are Monu Khan's colleagues at TO THE NEW?
Monu Khan's colleagues at TO THE NEW include Vipin Kumar, Sanchita Das Gupta, Trishna Devi, Shivam Kaushal, and Abhishek Saini.
How can I contact Monu Khan?
You can use AeroLeads to view verified contact signals for Monu Khan at TO THE NEW, including work email, phone, and LinkedIn data when available.
What schools did Monu Khan attend?
Monu Khan holds Executive Mba, Project Management from Jamia Millia Islamia.
What skills is Monu Khan known for?
Monu Khan is listed with skills including Windows, Vmware, Agile, Vmware Vsphere, Office 365, Agile Methodologies, Agile Environment, and Agile Leadership.
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