Monu Kumar Email and Phone Number

· Introduce New Products to customers and suggest customer needs. · Handling customer questions, inquiries, and complaints. · Ensure proper delivery while coordinating internally with the Logistics team. · Ensure the availability of products while working closely with the purchase team. · Weekly basis meeting with the purchasing team and restaurant manager for feedback about our service and product · Follow up about payments received and balance while ensuring a smooth transition. · Responsible for assigned sales targets (monthly, quarterly, and annually), ensuring, and encouraging personnel to achieve the targets.

· Single-handedly responsible for backend control to drive a shrinkage and profitability margin.· Maintaining records of sales data to analyze trends, identify problem areas, and plan for future growth.· Monitoring inventory levels to ensure that stores are adequately stocked with products that are selling well· Create and execute various store-level promotions after discussion with Management. · Make customers aware of special promotions in a bid to encourage them for additional buying· Performed visual merchandising tasks as per customer purchase behavior and balanced sales between old and new arrivals. · Evaluating employee performances and identifying hiring and training needs.· To supervise and motivate staff to perform their best. · Handled customer complaints and suggestions proactively and manage returns and exchanges according to company policies· Received payments while ensuring a smooth transition. Perform Branch Closing and report Cash and Inventory positions. · Using the stock management system to log, check, locate, and move stock both in and out of store. Maintaining inventory levels and placing orders.

· Ensuring that all customers receive excellent service through direct salesmanship.· Implementing visual merchandising standards to offer the latest trends and products to the customer.· Responsible for assigned sales targets (monthly, quarterly, and annually), ensuring, and encouraging personnel and team to achieve the targets.· In-store handling of after-sales services and successful client satisfaction and service record.· Watching out for loss prevention through leakage and theft.· Initiating all social media sales initiatives.· Securing and growing personal client database, generating, or pursuing leads, following up with current clients by phone and email.· Identifying trends in complaints and highlighting to the relevant managers.· Handling weekly physical inventory count.· Handling Cash deposits and Petty cash

· Managed Organic Food (Pulses, Tea) Instore sales and achieved sales targets. · Ensuring that all customers receive excellent service through direct salesmanship.· Implementing visual merchandising standards to offer the latest trends and products to the customer.· Responsible for assigned sales targets (monthly, quarterly, and annually), ensuring, and encouraging personnel and team to achieve the targets.· In-store handling of after-sales services and successful client satisfaction and service record.· Watching out for loss prevention through leakage and theft.· Initiating all social media sales initiatives.· Securing and growing personal client database, generating, or pursuing leads, and following up with current clients by phone and email.· Identifying trends in complaints and highlighting them to the relevant managers.· Handling weekly physical inventory count.· Handling Cash deposits and Petty cash

Promoted to Team Leader from Team Member within first six months. · Managing a team of 12 associates to ensure daily operations at Cinemax – Subhas Nagar.· Responsible for managing guest needs during the complete show duration, ensuring movie shows start on time and complete on time. · Implementing schemes to ensure higher GIFT Voucher SALE as well as maximize FOOD COUNTER Sale. · Preparing and sharing, End of day reports: ASR, DSR, and CASH DETAIL; to store manager zonal accountant.· Maintenance of 14 files in the cash counter like GV FILE, CASH DEPOSIT, ASR DSR & CASH DETAIL REGISTER, EXCHANGE BOOK, BATCH SETTLEMENT FILE, CUSTOMER FEEDBACK AND COMPLAINT BOOK, CUSTOMER ORDER BOOK, MANUAL BOOK, INVOICING FILE, CASH HANDOVER REGISTER, TILL KEY BOOK, CAMERA REGISTER, STAFF DISCOUNT REGISTER, PERFORMA INVOICE REGISTER Petty cash management and tracking expenses Reporting to the A.S.M. or Senior Manager