Moses Onyangore Email & Phone Number

Minneapolis, MN, US

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Managed and trained a team of 12 Senior processors with a focus on servicing Self Employed Customers
• Upskilled individuals on reviewing business financial statement such as Profit and Loss, Balance Sheets, statement of cash flow and business returns.
• Fostered a creative environment that helped team members thrive by coaching to their specific skill and potential. Applied empathic leadership skills to better optimize performance and maintain a healthy work life.
• Encouraged a growth and development atmosphere to further advance the careers of my team. All processors in my team were promoted to senior processors, our work director leads a team and three found roles within the.
• Promoted a customer centric approach to service more than 5,700 clients in 2021.
• Consistently led all teams in customer communication metrics by leveraged technology and company policy in designing mindful time management processes

Minneapolis, Minnesota

• Swiftly learned Wells Fargo Core systems to effectively assist borrowers realize their refinance goals while being one of the leaders in our team in fundings and net loyalty
• Applied diverse experience to constructively communicate underwriting decisions to borrowers. Review customer’s financial and suggest ideas along the way to expeditiously get mortgage applications approved.
• Successfully deployed Microsoft Office resources to stay organized, set a communication standard and lead the team in keeping our customers abreast of their transaction
• Thrived in a fast and stressful processing environment, minimizing escalations, whilst promoting our company brand

Greater Minneapolis-St. Paul Area

• Participated in contract negotiations, bridge misunderstandings, and fulfilled homeownership dreams
• Closed over $1 million real transactions in the first 12 months
• Analyzed Residential and Commercial Real Estate markets, prospect future clients and strategized marketing campaigns
• Generated analytical projections to determine cash flow and return of investment on commercial market analysis
• Built strong relationships with clients; offered personal and timely service at any time needed. Achieved 100% satisfaction rating all two years worked

1001 4th St Se, St Cloud, MN, 56304

• Designed and executed Branch Inspection initiative to mitigate risk and increase audit scores. Achieved a team passing score in first year after previous branch fails
• Developed and supervised Projects and work plans to improve end to end retail customer experience
• Recruit, train, and motivated staff; applied firm’s culture while influencing an environment around meeting objectives and initiatives with a focus in compliance
• Facilitated multiple new hire on-boarding classes to meet staffing needs in a timely manner and performed additional training on customer service best practices

Brainerd, Minnesota

• Designed tactics to protect, triage, treat and evacuate injured combatants during medical emergencies. Participated in United States withdrawal of troops from Iraq
• Used Alta T. Army Technology to systematize, analyze and effectively use soldier’s medical data to further mission success and achieve our objective of zero casualties in all missions
• Learned medical processes, document patient visits and work(scribe) with doctors on strategies to approach patient care
• Ranked to Sergeant, responsible for leading training activities during drill weekends. Trained and qualified approximately 500 combat lifesaver students

• Led daily operation activities such as balancing previous day cash flows, maintain inventory and review petroleum shipments
• Was utilized at different locations to stabilize turn over and help solve low retention rates. Successfully brought in a culture that helped team members understand their work and expectations

Bachelor Of Science - Bs, Finance, General, B

Activities and Societies: Rugby

Finance, Finance And Financial Management Services