Mohamed Gamal Email & Phone Number

Helwan, Cairo, Egypt

Founder & Partner | Director of E-Commerce Strategy

Cairo, Egypt

Cairo, Egypt

Managing seller accounts, resolving issues, and optimizing sales performance. Skilled in data analysis and communication

New Cairo, Cairo, Egypt

investigate the majority of the seller's account fraud incidents that the business encounters.

Qesm El Maadi, Cairo, Egypt

Following up on customer's shipments. make sure that al of their issues has been handled and they got their order safely.

Qesm El Maadi, Cairo, Egypt

Answering client questions and handling certain reports for WBR meetings.

Cairo, Egypt

Managing a team of 20 agents on the Vodafone 888 account, keeping an eye on their progress, providing them with feedback, and reporting their statistics each week.

Cairo, Egypt

Handling customer's issues over calls for Vodafone 888 account

Cairo, Egypt

Contributed to key HR functions, including recruitment, onboarding, and administrative tasks. Participated in candidate screening, supported new hire orientation, maintained HR records, and assisted in policy development. Gained practical experience in communication, teamwork, and HR best practices.

Qesm El Maadi, Cairo, Egypt

began as an usher and progressed to become the team's supervisor, leading a group of 10 individuals.