Moon Lao Email and Phone Number
With over 13 years of experience in the luxury fashion industry, I am a highly accomplished and results-driven Boutique Director with a proven track record of success in managing operations and driving sales growth. My career progression from Sale associate to Boutique Director has allowed me to develop a deep understanding of all aspects of boutique operations, from sales and revenue growth to team management, customer service, budgeting, inventory management and strategic planning. Additionally, my expertise in client development has been a key factor in driving sales growth and building strong relationships with VIP clients in the luxury fashion industry.
Christian Dior Couture
View- Website:
- diorcareer.com
- Employees:
- 5768
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Boutique DirectorChristian Dior Couture Jan 2022 - PresentMacao Sar▪ Successfully managed all aspects of boutique operations, including sales and revenue growth, team management, customer service, budgeting, and inventory management.▪ Developed and implemented sales strategies to drive revenue growth and meet sales targets.▪ Hired, trained, and managed a team of sales associates, ensuring high levels of customer service and satisfaction.▪ Created a positive and supportive work environment that encouraged teamwork, productivity, and customer satisfaction▪ Analyzed sales data and market trends to develop effective marketing campaigns and promotions.▪ Collaborated with other departments to create engaging in-store experiences and events.▪ Maintained strong relationships with VIP clients and key stakeholders in the luxury fashion industry.▪ Ensured compliance with company policies and procedures, as well as local and national regulations.▪ Managed the boutique budget, including expenses, payroll, and inventory costs.▪ Successfully developed and managed a portfolio of high-value clients, resulting in increased revenue and profitability for the business.▪ Developed and implemented client development strategies, including personalized marketing campaigns and events, resulting in increased client engagement and loyalty.▪ Collaborated with cross-functional teams, including merchandise, product development, visual merchandise, client development and finance to ensure a seamless client experience and drive sales growth.▪ Managed client feedback and complaints, ensuring timely and effective resolution and maintaining positive relationships with clients.▪ Maintained up-to-date knowledge of industry trends and best practices in client development, and shared this knowledge with the team to drive continuous improvement. -
Boutique ManagerChristian Dior Couture Jan 2017 - Dec 2021Macao Sar -
Assistant Boutique ManagerChristian Dior Couture Jul 2015 - Dec 2016Macao Sar -
SupervisorChristian Dior Couture Jul 2013 - Jun 2015Macao Sar -
Senior Sales AssociateChristian Dior Couture Aug 2010 - Jun 2013Macao Sar
Moon Lao Education Details
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Traditional Chinese Medicine And Chinese Herbology -
Traditional Chinese Medicine And Chinese Herbology
Frequently Asked Questions about Moon Lao
What company does Moon Lao work for?
Moon Lao works for Christian Dior Couture
What is Moon Lao's role at the current company?
Moon Lao's current role is Boutique Director at Christian Dior Couture.
What schools did Moon Lao attend?
Moon Lao attended Macau University Of Science And Technology, Guangzhou University Of Chinese Medicine.
Who are Moon Lao's colleagues?
Moon Lao's colleagues are Yoojin Jeon, Derek Tay, عبدالعزيز الخالدي, Menglei Hong, Clémence Larrat, Vincent Lam, Hana Rahman.
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