Amy Lee Evans Email and Phone Number
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Amy is a design operations leader with 10+ years of experience specializing in digital transformation, strategic analysis, and process optimization. She began her career during the internet boom in San Francisco, where she embraced a bold, “shoot for the moon” mindset that shaped her approach to leadership. Amy's early days in tech were defined by big ideas, a proactive spirit, and an unwavering "can-do" attitude.After taking a leap to New York City, Amy launched her consulting business, focusing on transforming business processes, evolving team models, and integrating Agile practices.Recently, Amy presented at the 2024 DesignOps Summit, where she shared insights from a self-service model use case developed at Cigna Healthcare. This model improved team turnaround speed by 86%.As founder of Mooncake Consulting Inc., Amy's clients include PayPal, Grubhub, TIAA and Cigna Health Services. www.mooncake.orgExecutive producer of award-winning interactive experiences: - Nike's Atlanta Olympics website- Absolut DJ interactive musical experienceWhen Amy isn't working, she loves to travel. Her most adventurous experience was a six-month backpacking journey across India and South America. Along the way, she met fascinating people, learned to do more with less, adapted to surprises, and discovered that life often brings unexpected and enriching experiences.
Mooncake Consulting Inc.
View- Website:
- mooncake.org
- Employees:
- 2
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Digital Transformation And Design Operations ConsultantMooncake Consulting Inc.New York, Ny, Us
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Digital Transformation & Design Operations ConsultantMooncake Consulting Inc. Jan 2012 - PresentGreater New York City AreaWith over a decade of experience as a consultant, I specialize in helping organizations enhance productivity, elevate customer experiences, and achieve scalable growth. My core expertise includes digital transformation, change management, and design operations. Key accomplishments include:>> Developed a scalable self-service operating model, reducing labor costs and boosting agility.>> Designed model for new 34-member team, leveraging digital tools, automation, and workflow enhancements.>> Created a Design Thinking Playbook to encourage experimentation and innovation across teams.>> Developed a strategic engagement framework for a new customer data platform.
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Sr. Designops Strategic ConsultantCigna Healthcare Nov 2019 - Jan 2024Greater New York City AreaCrafted creative strategies to elevate operations within a matrix organization by encouraging fresh problem-solving approaches and collaboration. Notably, designed an operating model for the enterprise digital communications team, enabling the delivery of 450M+ communications annually. -
Designops ManagerGrubhub Feb 2019 - Nov 2019New York, New YorkGuided interactive workshops to fuel innovation in digital products and services. Created automated tools to assess team capacity within a sprint-based agile delivery model. -
Designops ConsultantGrubhub Oct 2018 - Feb 2019Facilitated roadmap planning and program management discussions across product and design teams, devising a framework for evaluating capacity for a 40-person design team.
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Global User Experience Design Producer - ConsultantPaypal Jan 2015 - Oct 2016Greater New York City AreaOversaw a global user experience design team, ensuring smooth operations, navigating competing priorities, and staying nimble in a fast-paced environment. Conducted Agile training sessions and coordinated with over 25 product managers across three continents. -
Senior Digital Product Manager - ConsultantTiaa Aug 2001 - May 2014New York CityLed a brand new financial product team with a $9M budget, skillfully presenting to all levels of the Fortune 100 financial organization. Managed complex online initiatives with 30+ virtual team members, orchestrating the work through design, prototyping, engineering, and quality assurance teams. -
Executive ProducerRed Sky Interactive Jul 1995 - Jun 1999Served as the executive creative producer for Nike's inaugural website at the Atlanta Summer Olympics. Additionally, produced the acclaimed Absolut Vodka DJ site, showcasing global artists from London to Tokyo.
Amy Lee Evans Skills
Amy Lee Evans Education Details
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Marketing -
Advertising And Art -
Lowell High School -
Cooper Professional EducationService Design Immersive
Frequently Asked Questions about Amy Lee Evans
What company does Amy Lee Evans work for?
Amy Lee Evans works for Mooncake Consulting Inc.
What is Amy Lee Evans's role at the current company?
Amy Lee Evans's current role is Digital Transformation and Design Operations Consultant.
What is Amy Lee Evans's email address?
Amy Lee Evans's email address is am****@****ake.org
What is Amy Lee Evans's direct phone number?
Amy Lee Evans's direct phone number is +191762*****
What schools did Amy Lee Evans attend?
Amy Lee Evans attended San Francisco State University, San Jose State University, Lowell High School, Cooper Professional Education.
What are some of Amy Lee Evans's interests?
Amy Lee Evans has interest in Piano.
What skills is Amy Lee Evans known for?
Amy Lee Evans has skills like Project Management, Leadership, User Experience, Product Management, Strategy, Agile Methodologies, Cross Functional Team Leadership, Creative Direction, Information Architecture, Product Development, User Interface Design, Interaction Design.
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