I am an enthusiastic and performance-driven professional with 16 years of educational and industry success in leading and directing development projects from inception to launch. I employ innovative and diverse methods to empower others to achieve their personal and professional goals. I am at my best when I can help others achieve their growth potential. Having a "solutions mindset" allows me to focus on innovative and positive solutions to organizational and development needs. In doing so, I achieve success by serving others.As a Vendor Manager, I sourced out suppliers, coordinated bids, negotiated pricing and agreements, vendor supplier capabilities, and aligned purchasing and inventory planning with forecasts. Using data analysis and trending, I identified opportunities to maximize revenue while proactively mitigating risks and harnessing opportunities. As a Customer Support Specialist, I have achieved great success by ensuring that my company meets Best Practices, “Standards of Excellence”, lead times, and quality standards to exceed customer expectations. My wide-ranging customer interface experience; from onboarding new clients to enhancing existing relationships, enables me to ensure a positive client experience. I also collaborate with internal customers to better serve my external customers. In addition, I catalyze positive change, transformation management, and continuous quality improvement.As an educator, I used my passion for knowledge and technology to create learning experiences that built foundations for success. In the classroom, I designed instruction using various learning management systems to engage and challenge all students to achieve individual learning goals. Additionally, I collaborated with colleagues to codesign a new district-wide curriculum and led training seminars to facilitate the change initiative for my district colleagues. As I progressed into business, I expanded my skills by developing industry and department-specific instructional content and leading training sessions utilizing adult learning theories. By seeking the connection between learning and performance improvement, I ensured that each lesson is designed to meet the needs of each individual. My understanding of learning modalities, instruction methods, and the needs of adult learners; as well as my enthusiasm for learning and growth, allowed me to create instructional materials and learning programs that are engaging and effective.
