Group Head Of Customer Experience And Transformation
CurrentProviding end-to-end oversight of our customer journeys to connect and drive a step change in the customer experience for our members and providers.
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@nib.com
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2 phones found area 124
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Glenn Moore is listed as Customer Experience and Transformation at nib Group, based in Greater Newcastle Area, Australia, Australia. AeroLeads shows a work email signal at nib.com, phone signal with area code 124, and a matched LinkedIn profile for Glenn Moore.
Glenn Moore previously worked as Group Head of Customer Experience and Transformation at Nib Group and Group Head of Claims and Delivery at Nib Group. Glenn Moore holds Executive Program, Futures Thinking And Strategy Development from Melbourne Business School.
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AeroLeads found 1 current-domain work email signal for Glenn Moore. Compare company email patterns before reaching out.
I am a highly skilled Product and Technology leader with over 20 years’ experience managing operations and technology delivery teams. Responsible for high performing cross-functional teams with a focus on using data and technology to achieve improved customer and business outcomes. Commencing my career in a technical field, I have spent the last 10 years with nib Health funds leading cross functional Agile teams that have achieved strong results tackling challenging customer and business problems.KEY COMPETENCIES Leading People and Project TeamsA demonstrated ability to lead cross-functional teams in complex environments, by coaching and motivating individuals to achieve individual capability skills uplift. Portfolio and Project ManagementStrong project and portfolio management skills with proven ability to manage multiple projects, whilst managing a high volume of business-as-usual activities. Transformation Leadership & Business ImprovementI have provided leadership and managed programs of work across large scale organisational and business transformation. My experience spans enterprise technology transformations and business transformation across sales, finance, M&A, and operations. Leadership and Culture Experience in taking-on challenging leadership roles that have required technology and business wide culture change in order to align with business outcomes. Led multiple business units through various stages of change and have been successful in creating and maintaining a culture of strategic alignment, trusted partnerships, risk awareness, and great customer service to the business. Strategy & PlanningBusiness and Technology Experienced in leadership roles requiring strategy development for both business and technology domains. Effective at turning strategy into plans.
Listed skills include E Commerce, Business Analysis, Mobile Devices, Product Management, and 46 others.
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Newcastle, NSW, AU
Providing end-to-end oversight of our customer journeys to connect and drive a step change in the customer experience for our members and providers.
Newcastle, NSW, AU
A new position created within the Business Services division that is responsible for the transformational delivery and realisation of the future state claims management experience. The role also has full end to end responsibility for the automation of all current state claims processing through the implementation of technology; adopting of contemporary and.
Newcastle, NSW, AU
I report into the CIO and lead the delivery team that is responsible for managing and operating a portfolio of core platforms (policy admin, billing and payments, crm, correspondence, communications) that service nib's customers. The team is cross functional, approximately 45 in size and includes product managers, business analysts, software developers and.
Newcastle, NSW, AU
I led and mentored a team of technical business analysts.The team worked closely with the executive and senior leaders to champion and deliver high profile strategic initiatives. The initiatives included understanding complex or inefficient processes and helping the business design simple and elegant solutions.Key achievements within this role included.
North Sydney, NSW, AU
I managed the Platforms and Web Development product P&L. The role was responsible for driving the product management of the platform and web development business. Salmat Digital provided the digital content platforms that serviced the Telstra Retail Network, Bankwest and CBA Digital Signage Retail Networks.
Sydney, NSW, AU
I led the product management team that ran Australia’s largest sports portal. The suite of products delivered across four digital screens (online, mobile, IPTV, tablet) included AFL.com.au, NRL.com.au, V8 Supercars, Bigpond Sport and The Racing Network.
Sunnyvale, CA, US
Managed the software development team responsible for maintenance and delivery of development projects for the Yahoo!7 media properties (news, sport and finance).Lead the project to migrate and maintain the European Kelkoo shopping platform within the Australian market.
Brisbane, AU
Employed as a member of the 10 person IT Team that supported all applications associated with the www.travel.com.au website.
Sydney, New South Wales, AU
Employed as a professional footballer in the Australian National Soccer League.
North Sydney, NSW, AU
Employed as a member of the R&D team working across internal projects.
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Glenn Moore works for nib Group.
Glenn Moore is listed as Customer Experience and Transformation at nib Group.
AeroLeads has found 1 work email signal at @nib.com for Glenn Moore at nib Group.
AeroLeads has found 2 phone signal(s) with area code 124 for Glenn Moore at nib Group.
Glenn Moore is based in Greater Newcastle Area, Australia, Australia while working with nib Group.
Glenn Moore has worked for Nib Group, Salmat Digital, Telstra, Yahoo, and Wotif.Com.
You can use AeroLeads to view verified contact signals for Glenn Moore at nib Group, including work email, phone, and LinkedIn data when available.
Glenn Moore holds Executive Program, Futures Thinking And Strategy Development from Melbourne Business School.
Glenn Moore is listed with skills including E Commerce, Business Analysis, Mobile Devices, Product Management, Software Development, Digital Strategy, Agile Methodologies, and Agile Project Management.
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