Jarmon Moore, Sscp, Cysa Email & Phone Number

• Initiate proactive monitoring, investigation, and mitigation of security incidents from various Security tools.
• Conduct log analysis within Splunk, Carbon Black, and CrowdStrike
• Assist with New Client onboarding and risk assessment of customer environment and hosts.
• Perform event analysis within Fusion to determine needs for suppression.
• Create and Track investigations to resolution with customers and stakeholders to ensure proper mitigation of risks.
• Created documentation to define IT Governance policies and procedures based on customer needs.

Memphis, Tennessee, United States

• Maintain Checkpoint managed Firewall infrastructure using strong TCP/IP network skills.
• Respond in timely manner within Documented SLA support.
• Utilized Zerto DR Solution to test security tools and use ZVM to centralize backups of VMs and package them using Virtual protected groups.
• Support approximately 150,000 endpoints and Endpoint security environment
• Operate Smart Console Checkpoint system to administrate access by either granting, removal, troubleshooting or disabling services.
• Utilize PDSM SNOW (Service Now) ticketing system to correlate tasks.

Cordova, TN

In my role I provide day-to-day technical incident, problem and configuration support for internal desktop systems, software/hardware and IT infrastructure, as well as basic support for local network, servers and business applications. Install, configures and troubleshoots desktop systems, mobile devices, tablets, ipads and workstations. Communicates.

Greater Memphis Area

*Initiate investigation of triage events indicating malicious Service Installations and alerts based on McAfee or FireEye signatures and reputations.*Perform real-time log analysis to provide network and data security by leveraging the ArcSight SIEM technology platform and Splunk proxy logs.*Consistent participation in professional writings for educational.

Greater Memphis Area

-Determines security violations and inefficiencies by conducting periodic audits-Maintains technical knowledge by attending educational workshops; reviewing publications-Contributes to team effort by accomplishing related results as needed-Monitor organization’s networks for security breaches and investigate a violation when one occurs-Prepare reports that.

Hattiesburg, Mississippi

Main responsibility is to diagnose and resolve Software and Hardware incidents on Macs and Windows systems. Assist with any Assigned IT Incident Tickets. Install and configure new equipment, Assist in PC upgrades, Maintain first class level of customer service for School faculty, staff and students, Resolve Incidents with printers, copiers and Scanners.

Hattiesburg, Mississippi Area

Respond to requests for technical assistance by phone, email and/or using a cherwell ticketing systemProvide local PC support and remote support for end-users Assist with MS Windows Product installations and troubleshooting issuesProvided PC and MAC virus clean up for end usersMaintains service records of work performedTroubleshoot and resolve computer.

Bachelors Of Science, Cybersecurity And Information Assurance, Information Technology

Associate’S Degree, Information Technology, 3.75

Activities and Societies: Alpha Beta Kappas Honors SocietyGraduated with Honors and on the Schools Presidents List and Deans List. Holder.