Jarmon Moore, Sscp, Cysa Email & Phone Number

• Initiate proactive monitoring, investigation, and mitigation of security incidents from various Security tools. • Conduct log analysis within Splunk, Carbon Black, and CrowdStrike• Assist with New Client onboarding and risk assessment of customer environment and hosts. • Perform event analysis within Fusion to determine needs for suppression. • Create and Track investigations to resolution with customers and stakeholders to ensure proper mitigation of risks.• Created documentation to define IT Governance policies and procedures based on customer needs.• Confirm searches of Indicators of Compromise (IOCs) are concluded when reported, through EDR tools. • Assisted customers with technical concerns and security education. • Ensured the protection of top-secret customer data by implementing and maintaining robust SOC 2 security controls.

Memphis, Tennessee, United States

• Maintain Checkpoint managed Firewall infrastructure using strong TCP/IP network skills.• Respond in timely manner within Documented SLA support.• Utilized Zerto DR Solution to test security tools and use ZVM to centralize backups of VMs and package them using Virtual protected groups.• Support approximately 150,000 endpoints and Endpoint security environment• Operate Smart Console Checkpoint system to administrate access by either granting, removal, troubleshooting or disabling services.• Utilize PDSM SNOW (Service Now) ticketing system to correlate tasks.• Request and Approve firewall requests for both application specific and template rules.• Firewall support in network monitoring, performance, maintenance, and storage administration.

Cordova, Tn

In my role I provide day-to-day technical incident, problem and configuration support for internal desktop systems, software/hardware and IT infrastructure, as well as basic support for local network, servers and business applications. Install, configures and troubleshoots desktop systems, mobile devices, tablets, ipads and workstations. Communicates highly technical information to both technical and non-technical personnel. Will also be one of the main support specialist supporting VP's, Directors,Department Heads and admins. May suggest hardware and software solutions or alternatives while adhering to the department standards, policies and procedures. May participate in the development of information technology and other related processes and projects.

Greater Memphis Area

*Initiate investigation of triage events indicating malicious Service Installations and alerts based on McAfee or FireEye signatures and reputations.*Perform real-time log analysis to provide network and data security by leveraging the ArcSight SIEM technology platform and Splunk proxy logs.*Consistent participation in professional writings for educational and team building that includes Knowledge base articles and published White Papers * Determine the rightful stage of a security event within the Lockheed Cyber Kill Chain, MITRE AT&CK and execute necessary processes to mitigate risk to host And environment.* Identify and mitigate risk of Common Vulnerability Exposure (CVE) to host(s).*Work in team environment to monitor security devices with top priority being in health, prevention and staying up to date*Communicate well and share information with other analysts and executive management*Utilize a variety of security tools and technologies to analyze potential threats to determine impact, scope, and recovery.

Greater Memphis Area

-Determines security violations and inefficiencies by conducting periodic audits-Maintains technical knowledge by attending educational workshops; reviewing publications-Contributes to team effort by accomplishing related results as needed-Monitor organization’s networks for security breaches and investigate a violation when one occurs-Prepare reports that document security breaches and the extent of the damage caused by the breaches-Provide reasonable monitoring 24x7x365 to support monitoring requirements of the client’s environment-Assess incident severity and escalate to the next level as needed -Use available tools for historical analysis as necessary for detected events-24/7 SOC environment security monitoring -Write technical research White Papers for internal or external teachings

Hattiesburg, Mississippi

Main responsibility is to diagnose and resolve Software and Hardware incidents on Macs and Windows systems. Assist with any Assigned IT Incident Tickets. Install and configure new equipment, Assist in PC upgrades, Maintain first class level of customer service for School faculty, staff and students, Resolve Incidents with printers, copiers and Scanners, Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels.

Hattiesburg, Mississippi Area

Respond to requests for technical assistance by phone, email and/or using a cherwell ticketing systemProvide local PC support and remote support for end-users Assist with MS Windows Product installations and troubleshooting issuesProvided PC and MAC virus clean up for end usersMaintains service records of work performedTroubleshoot and resolve computer hardware, software, network, and Internet issues

Bachelors Of Science, Cybersecurity And Information Assurance, Information Technology

Associate’S Degree, Information Technology, 3.75

Activities and Societies: Alpha Beta Kappas Honors SocietyGraduated with Honors and on the Schools Presidents List and Deans List. Holder.