Perry Moore Email & Phone Number

Austin, TX, US

• Guide corporate strategy and operational execution in the inception of two greenfield services – HCM implementation and benefits technology consulting – to supplement and complement an already-established HCM selection.
• Foster trusted relationships with clients, brokers, and service providers to establish strategic and operational objectives for HR technology implementations and to define success criteria, project timelines, and.
• Lead all aspects of multiple simultaneous HCM implementation projects, including project management, vendor relations, corporate integration development, and platform adoption.
• Pioneer a benefits technology consulting service offering, including defining the scope of services offered, researching and prioritizing the target customer base, and establishing a value-based sales strategy.
• Architect, tailor, and scale an online project management platform to address prioritization of internal initiatives and to facilitate the scaling of customer projects – reducing the time commitment of customer project.
• Establish and continually evolve corporate technology planning and leverage modern, scalable solutions in data management and ETL, data analytics and dashboarding, and API and file-based integration to create.

• Led business-level market and competitive analysis to shape the product roadmap and owned development of key feature functionality.
• Facilitated full-cycle customer experience, prioritizing practices directly aligned to customer success criteria and measures and including scope and capability definition, platform development, deployment, and ongoing.
• Advocated in product direction and technology selection for key features, leveraging leading AI, ML, and API integration principles, and owning subsequent product development.
• Led implementation of two multi-faceted customer onboarding projects, pioneering new business vertical and delivery model.
• Planned deployment and iteration of market-leading group Medicare enrollment initiative, authoring front and back-end technical specifications, adhering to legal standards, and collaborating with business stakeholders.
• Iterated employee decision support integration and increased the number of plans supported from three to eight, including supplemental health and financial wellness plans.

• Collaborated with cross-functional teams to define key milestones and success metrics aligned with strategic customer objectives and communicated customized technical solutions to address diverse business needs across.
• Directed all aspects of customer onboarding, creating and executing contracting documents, leading implementation teams in project formation and planning, and providing consultation to ensure successful deployment.
• Engaged with over 40 prospective clients and exceeded revenue targets while securing renewals for current clients.
• Developed implementation blueprints and execution plans for four major prospective clients, resulting in record-breaking contract awards.
• Championed early adoption of market-leading decision support initiative, utilizing user profiles, claims experience, and algorithmic evaluations to provide enrollment recommendations.
• Facilitated five corporate integrations, including back-end architecture and integrated UX/UI, to enhance product offerings and create tangible engagement and value for customers and end users.

Houston, Texas Area

Natchitoches, Louisiana

Natchitoches, Louisiana